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新员工反馈寻求会促进角色外行为的产生吗?自我效能与正向框架的作用 被引量:15

How Does Newcomers' Feedback Seeking Affect Extra-role Behaviors?The Role of Self-efficacy and Positive Framing
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摘要 基于社会信息加工理论,探讨新员工反馈寻求对角色外行为(帮助及建言行为)的影响机制,并分析自我效能的中介作用与正向框架的调节作用。本研究以华东地区一家培训机构的221名学员为样本进行实证检验,结果显示,反馈寻求对帮助行为、建言行为有显著正向影响;自我效能部分中介反馈寻求与帮助行为、建言行为之间的关系;正向框架正向调节反馈寻求与自我效能之间的关系,正向框架越高,反馈寻求与自我效能的正向关系越强。本研究进一步验证了被调节的中介作用,即正向框架加强自我效能在反馈寻求与帮助行为、建言行为之间的中介作用。 Based on the social information processing theory, this study investigates the relationship between newcomers’ feedback seeking and extra-role behaviors(i.e., helping and voice), and further examines the mediating effect of self-ef?cacy and the moderating effect of positive framing. To examine the hypotheses, we conducted a survey to 221 newcomers from a training organization in East China. The results indicate that feedback seeking is positively related to helping and voice;self-ef?cacy partly mediates the relationship between newcomers’ feedback seeking and helping and voice behaviors;positive framing positively moderates the relationship between feedback seeking and self-efficacy. The higher the positive framing is, the stronger the positive relationship is. The study further veri?es a moderated mediation model, positive framing strengthens the mediating effect between feedback seeking and helping and voice behavior.
作者 厉杰 鲁宁宁 韩雪 Li Jie;Lu Ningning;Han Xue(School of Management,Shanghai University,Shanghai 200444)
出处 《中国人力资源开发》 CSSCI 北大核心 2019年第2期47-62,共16页 Human Resources Development of China
基金 教育部人文社会科学研究项目(17YJC630076) 国家自然科学基金青年科学基金项目(71702095)
关键词 新员工反馈寻求 帮助行为 建言行为 社会信息加工理论 Newcomers’ Feedback Seeking Helping Voice Social Information Processing Theory
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