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组织中员工的角色外行为 被引量:20

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摘要 角色外行为是一种积极的、自愿的、不属于职责范围内的行为,但它对组织有着重大的积极影响。文章介绍了五类典型的角色外行为:组织公民行为、周边绩效、进谏行为、亲社会组织行为和组织自发性,并介绍了影响它们的因素和它们对组织的效用。
出处 《人类工效学》 2004年第4期69-71,共3页 Chinese Journal of Ergonomics
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