摘要
目的:探讨企业员工人格特质与工作倦怠的关系。方法:选用Maslach工作倦怠量表通用版(MBIGS)和艾森克人格问卷(EPQ)对217名企业员工工作倦怠和人格特质进行测查,并根据MBI-GS得分将研究对象分为倦怠组和非倦怠组。结果:1倦怠组的EPQ精神质分和神经质分显著高于非倦怠组(P<0.01),内外向分则显著低于非倦怠组(P<0.01);2精神质分与情感耗竭(r=0.158,P<0.05)、玩世不恭(r=0.257,P<0.01)的因子分有显著正相关关系;内外向分与情感耗竭(r=0.22,P<0.01)、玩世不恭(r=0.30,P<0.01)及成就感降低(r=0.37,P<0.01)的因子分呈显著负相关关系;神经质分与情感耗竭(r=0.50,P<0.01)、玩世不恭(r=0.34,P<0.01)及成就感降低(r=0.16,P<0.05)的因子分呈显著正相关关系;3内外向和神经质是情感耗竭的有效预测因子;精神质、内外向以及神经质均是玩世不恭的有效预测因子;成就感降低由内外向决定。结论:工作倦怠人群的人格特质表现为高神经质、高精神质、低内外向;人格特质是工作倦怠的重要预测因素之一。
Objective：To explore the relationship between personality and job burnout in the white - collar employees. Methods： Maslach Burnout Inventory - General Survey （ MBI - GS ） and Eysenck Per- sonality Questionnaire （EPQ） were used to investigate job burnout and personality in 217 white - collar employees. According scores of MBI - GS, the employees were divided into burnout - group and un - burnout group. Results：①The scores of psychoticism and neuroticism in burnout group were significantly higher than un - burnout group, whereas the scores of extroversion in burnout group were significantly low- er than un - burnout group ②There were significantly positive correlations between psychotieism and e- motional exhaustion（ r = 0. 158 ,P 〈 0. 05 ） and cynicism（ r = 0.257, P 〈 0.01 ）. Extroversion were signifi- cantly negative correlations with three dimensions of burnout. Neuroticism were significantly positive corre- lations with three dimensions of burnout. ③Emotional exhaustion depended on extroversion （P 〈 0.01 ） and neuroticism （ P 〈 0.05 ）. Cynicism depended on psychoticism （ P 〈 0.01 ）, extroversion （ P 〈 0.01 ） and neuroticism （ P 〈 0. 01 ）. Low sense of accomplishment was only influenced by extroversion （ P 〈 0. 01 ）. Conclusion ：The personality of burnout is group characterized by that higher score of neuroticism and psychoticism,lower scores of extroversion than non - burnout group. Furthermore, personality was a predictor of job burnout.
出处
《中国健康心理学杂志》
2015年第4期567-570,共4页
China Journal of Health Psychology
基金
广东省科技计划项目(编号:2007B031512006)
关键词
工作倦怠
人格特质
多元回归分析
企业员工
Job burnout
Personality
Hierarchical multiple regression analysis
White - collar em-ployees
