摘要
良好的医患沟通对于避免医疗纠纷和提高患者医疗满意度具有十分重要的作用。目前住院医师规范化培训的内容多重视临床专业知识和技能,医患沟通能力的培训相对欠缺,而外科在术前、术后及围术期的医患沟通有其自身的特点。本文探讨外科规培医师在规范化培训中医患沟通能力存在的问题及原因,包括缺乏医患沟通方面的培训和指导、专业和临床知识欠缺、缺乏主动沟通意识、缺乏沟通技巧和方法、缺乏人文素养教育等,并提出通过加强医患沟通培训与考核、提高专业技术水平和临床综合能力、提高规培医师主动沟通意识和沟通技巧、加强人文素质教育等方面来改善外科规范化培训期间医患沟通能力的策略和措施,以加强外科规培医师的人文素质教育及综合能力的培养。
Good doctor-patient communication plays an important role in avoiding medical disputes and improving patient satisfaction.At present,the contents of standardized training for residents pay more attention to clinical professional knowledge and skills,and the training of doctor-patient communication ability is relatively lacking.However,the doctor-patient communication in surgery has its own characteristics before,after and during the perioperative period.This paper discussed the problems and causes of doctor-patient communication ability in standardized training of surgeons,including lack of doctor-patient communication training and guidance,lack of clinical professional knowledge,lack of active communication awareness,lack of communication skills and methods,and lack of humanistic literacy education,and proposes to improve doctors and patients during surgical regulation training by strengthening doctor-patient communication training and assessment,improving professional technical level and clinical comprehensive ability,improving the active communication awareness and communication skills of regular doctors,and strengthening humanistic quality education.so as to strengthen the humanistic quality education and the cultivation of comprehensive ability of surgeons.
作者
杨化超
欧阳薇薇
杨在亮
YANG Hua-chao;OUYANG Wei-wei;YANG Zai-liang(Department of Breast and Thyroid,Chongqing Hospital of Traditional Chinese Medicine,Chongqing 400021,China;The Second Department of Personnel Training,Chongqing Health Service Center,Chongqing 400000,China)
出处
《中国当代医药》
CAS
2021年第15期204-206,共3页
China Modern Medicine
基金
重庆市江北区中青年创新拔尖人才项目
重庆市卫生计生委医学科研项目(2017ZDXM028)。
关键词
外科
规范化培训
医患沟通
沟通能力
Surgery
Standardized training
Doctor-patient communication
Communication skills
