5Fisher C D.Why do lay people believe that satisfaction and performance is correlated? Possible sources of a commonsense theory[J].Journal of Organizational Behavior,2003,24(6):753-777. 被引量:1
6Grant K,David W,Cravens George S.The Role of Satisfaction with Territory Design on the Motivation,Attitudes,and Work Outcomes of Salespeople [J].Journal of the Academy of Marketing Science, 2001,29(2): 165-178. 被引量:1
7Morage Mcgrath,Paul Ramcharan,Gordon Grant,et al.Care Management in Wales:Perceptions of Front-line Workers[J].CCMP,1997,(5). 被引量:1
8Simon Duffy.Care Management and Self-Directed Support[J].Journal of Integrated Care,2007,5(15):3-14. 被引量:1
9Colin Searle.Assuring the Quality of Assessment and Care Management[J].Managing Community Care,2007,(1):21. 被引量:1