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上级反馈对员工行为的影响 被引量:21

THE IMPACT OF SUPERVISORS FEEDBACK ON WORKERS BEHAVIOR
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摘要 采用2×2(反馈方式、反馈对象)两因素组间实验设计,选取303名被试考察了上级反馈对员工积极整合行为倾向、冲突行为倾向和中立行为倾向的影响,以及个人主义-集体主义倾向对这种影响的调节作用。结果表明,Singelis、Triandis等人有关个人主义、集体主义的理论框架基本适合中国被试,个体的个人主义、集体主义倾向对反馈的效果起到一定的调节作用。领导的反馈方式、反馈针对的对象对员工的行为主效应都显著,上级的表扬会增加员工的中立行为倾向,针对个人的反馈会引起较强的冲突行为倾向。 The study adopted 2×2 (type of feedback and target of feedback)two factors between subjects design. The researcher collected 303 samples to test the impact of supervisor' s feedback on workers' behavior tendency of integrating,conflict and nonconfronting and the moderating role of individualism-collectivism to the independent variables and dependent variables. The results showed that: the main effects of type of feedback and target of feedback were significant;The individual level of individualism-collectivism had moderating effects on feedback.
作者 王永丽 时勘
出处 《心理学报》 CSSCI CSCD 北大核心 2003年第2期255-260,共6页 Acta Psychologica Sinica
基金 国家自然科学基金项目(资助号:70072031)。
关键词 反馈方式 反馈内容 个人主义 集体主义 整合行为 冲突行为 中立行为 type of feedback, target of feedback, individualism, collectivism, integrating tendence, conflict tendence, nonconfrontingtendence.
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参考文献9

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