摘要
目的探讨低年资护士基本心理需求在同事支持与组织公民行为间的中介效应,为护理管理者采取针对性措施促进低年资护士组织公民行为表现,促进护理服务质量和组织整体绩效的提升提供依据。方法采用便利抽样法,选取河南省4所三级综合医院的550名低年资护士为研究对象,使用一般资料调查表、组织公民行为量表、同事支持量表和基本心理需求量表进行调查,采用结构方程模型检验低年资护士基本心理需求在同事支持及组织公民行为间的中介效应。结果最终纳入524份问卷。同事支持评分为74.44±22.00,基本心理需求评分为32.28±6.25,组织公民行为评分为89.60±10.17。同事支持分别与基本心理需求、组织公民行为呈负相关(均P<0.05),基本心理需求与组织公民行为呈正相关(P<0.05)。分层回归分析结果显示,在控制一般资料变量后,同事支持及基本心理需求能解释组织公民行为总变异的31.4%。低年资护士基本心理需求在同事支持与组织公民行为间起中介作用,中介效应占总效应的36.045%。结论护理管理者应重视低年资护士群体同事支持的作用,满足其基本心理需求,进而促进低年资护士的组织公民行为。
Objective To explore the mediating effect of basic psychological needs on the relationship between peer support and organizational citizenship behavior in junior nurses and to provide a basis for nursing managers to take targeted measures to promote the organizational citizenship behavior of junior nurses,thereby enhancing the quality of nursing services and the overall performance of the organization.Methods A total of 550 nurses from four tertiary general hospitals in Henan province were selected using convenience sampling method.They were investigated with general information questionnaire,the Organizational Citizenship Behavior Scale,the Peer Support Scale(PSS)and the Basic Psychological Needs Scale.The structural equation modeling was used to analyze the mediating effect of basic psychological needs on the relationship between peer support and organizational citizenship behavior.Results A total of 524 questionnaires were finally included.Peer support score was 74.44±22.00,basic psychological need score was 32.28±6.25,and organizational citizenship behavior score was 89.60±10.17.Peer support was negatively correlated with basic psychological needs and organizational citizenship behavior,respectively(both P<0.05),and basic psychological need was positively correlated with organizational citizenship behavior(P<0.05).Hierachical regression analysis revealed that after controlling for general information variables,peer support and basic psychological needs explained 31.4%of the total variance in organizational citizenship behavior.Basic psychological need mediated the relationship between peer support and organizational citizenship behavior,with the mediating effect accounting for 36.045%of the total effect.Conclusion Nursing managers should pay attention to the role of peer support among junior nurses and satisfy their basic psychological needs,so as to promote junior nurses′organizational citizenship behavior.
作者
陈艳红
刘真亚
魏万宏
杨帆
丁晓雯
王莉杰
Chen Yanhong;Liu Zhenya;Wei Wanhong;Yang Fan;Ding Xiaowen;Wang Lijie(School of Nursing and Health,Zhengzhou University,Zhengzhou 450001,China;不详)
出处
《护理学杂志》
CSCD
北大核心
2024年第19期72-76,共5页
Journal of Nursing Science
基金
2018年河南省科技攻关计划普通项目(1822400410167)。
关键词
低年资护士
组织公民行为
同事支持
基本心理需求
中介效应
护理服务质量
junior nurses
organizational citizenship behavior
peer support
basic psychological needs
mediating effect
nursing service quality
