摘要
物业管理服务数字化平台构建对提升服务质量、提高管理效率、优化用户体验和降低运营成本具有重要意义。该文旨在探讨物业管理服务数字化平台的构建,分析其构建背景和意义,从平台需求分析、设计与构建等方面进行详细探讨,为物业管理数字化转型的实践和研究提供有益的参考。
The construction of digital platform for property management services is of great significance for improving service quality,enhancing management efficiency,optimizing user experience and reducing operation costs.The purpose of this paper is to discuss the construction of the digital platform for property management services,analyze the background and significance of its construction,and discuss in detail from the aspects of platform requirement analysis,design and construction,so as to provide useful references for the practice and research of digital transformation of property management.
作者
周虹光
ZHOU Hongguang(Guangxi Jiaotou Anqi Property Co.,Ltd.,Nanning 530022,China)
出处
《数字通信世界》
2024年第5期126-128,148,共4页
Digital Communication World
关键词
物业管理
服务数字化
系统服务平台
property management
digitization of services
system service platform