摘要
信息化时代背景下,企业可以通过先进的信息技术提高管理能力与组织绩效。基于资源基础观和动态能力理论,依循“资源—能力—绩效”的逻辑,以知识管理能力和商业模式创新为中介,探讨信息技术对企业绩效的影响机理。以创新型企业为研究对象,采用问卷调查法收集297份样本数据,并运用偏最小二乘结构方程模型和模糊集定性比较分析方法进行实证检验。结果表明,信息技术对知识管理能力和企业绩效的正向直接效应均显著,知识管理能力对商业模式创新、商业模式创新对企业绩效的正向直接效应均显著,且商业模式创新与知识管理能力在信息技术对企业绩效的正向影响中发挥链式中介作用;企业实现高水平绩效存在3种组态,也间接证实知识管理能力与商业模式创新在信息技术与企业绩效之间存在链式中介效应。研究有助于增进对信息技术与企业绩效间作用关系的理解,丰富资源基础观与动态能力理论,进而为创新型企业可持续成长提供路径指引。
As an emerging economy,China has made remarkable economic progress over the past 40 years.Along with the reform and opening-up,China has ridden and embraced the global wave of information technology early,and fully entered the information-based era driven by the interactive fusion of big data,artificial intelligence,and Internet of Things and others.In such an information-based era,enterprises are urged to develop information technology so as to avoid lagging behind and keep sustainable growth.Information technology can bring many benefits to enterprises,such as optimizing the production process,enhancing the work efficiency and customer satisfaction,and these benefits are ultimately reflected in the improvement of firm performance.Although the existing literature has proved that information technology is beneficial to firm performance,the internal influence mechanism of information technology on firm performance is not clear.Therefore,how information technology drives firm performance becomes a noteworthy issue for global managers and scholars.In today's information age,information technology promotes the emergence of massive knowledge,data and information,meanwhile,it has posed many challenges to enterprises.Consequently,cultivating knowledge management capability that can better exploit firm's internal knowledge as well as acquire,absorb and utilize external knowledge is necessary for enterprise development.Additionally,the appearance of information technology influences firm survival mode,thereby prompting enterprises to change the original business process to keep pace with the times.In other words,business model innovation is also important for enterprise development.Thus,knowledge management capability and business model innovation are considered as two crucial factors in the relationship between information technology and firm performance.Following the resource-based view and dynamic capability theory,and the logic of resource-capability-performance framework,this study discusses the influence mechanism o
作者
喻登科
陈淑婷
Yu Dengke;Chen Shuting(School of Public Policy and Administration,Nanchang University,Nanchang 330031,China)
出处
《科技进步与对策》
CSSCI
北大核心
2024年第8期117-128,共12页
Science & Technology Progress and Policy
基金
国家自然科学基金项目(71962021)。
关键词
信息技术
企业绩效
知识管理能力
商业模式创新
链式中介
Information Technology
Firm Performance
Knowledge Management Capability
Business Model Innovation
Serial Mediation
