摘要
在国家治理进程中,公务员作为公共政策的执行者,上要对接党的政策,下要直面人民群众,其面临的复杂的工作环境和多元的利益诉求决定了公务员在社会中要扮演“多面手”的角色,面临较高工作要求和压力。文章对来自我国东中西部六个地区的公务员进行调研,共收集565份公务员数据样本,以公共服务动机理论和社会交换理论为依托,探究公务员工作压力感知对离职意向的影响。实证结果表明,公务员工作压力感知能够正向预测其离职意向;工作满意度和组织承诺发挥平行中介作用,即公务员工作压力感知分别通过影响工作满意度和组织承诺来影响离职意向的产生;公共服务动机在公务员工作压力感知对工作满意度和组织承诺的影响中发挥调节作用,即当公务员感知到一定工作压力时,具有高公共服务动机的公务员可以抑制其工作满意度的下降或组织承诺的降低。该研究丰富了国内公务员工作压力感知、公共服务动机和离职意向的实证研究成果,对公共部门人力资源管理实践具有重要意义。
In the process of national governance,civil servants,as executors of public policies,need to connect with the Party's policies and face the people directly.Their complex work environment and diverse interests determine that civil servants play a“versatile”role in society,facing high work requirements and pressure.This paper conducts a survey on six regions in the east,central,and western regions,collecting 565 data samples of civil servants.Based on the theories of public service motivation and social exchange,it explores the influence of work pressure perception of civil servants on turnover intention.The empirical results show that work pressure can positively predict the turnover intention of civil servants;job satisfaction and organizational commitment play a parallel mediating role,that is,work pressure infl uences the generation of turnover intention by infl uencing job satisfaction or organizational commitment;public service motivation plays a moderating role in the infl uence of work pressure on job satisfaction and organizational commitment,that is,when civil servants face certain work pressure,civil servants with high public service motivation can also suppress the decrease in their job satisfaction or organizational commitment.The above research enriches the empirical research results on work pressure,public service motivation,and turnover intention of civil servants at home,and is of great signifi cance for the practice of human resource management in the public sector.
作者
孙琦琦
李永康
Sun Qiqi;Li Yongkang
出处
《中国人事科学》
2024年第2期12-23,共12页
Chinese Personnel Science
基金
国家社会科学基金西部项目“中国古代官吏去职管理研究——中国优秀传统文化梳理及对现代国家治理的启示”(项目编号:20XZZ009)的阶段性研究成果。
关键词
公务员管理
工作压力
离职意向
公共服务动机
工作满意度
组织承诺
Civil servant management
Work pressure
Turnover intention
Public service motivation
Job satisfaction
Organizational commitment
