摘要
目的了解临床护士心理一致感、情绪劳动与工作倦怠之间的关系。方法采用方便抽样法,于2022年3—4月在山东省济南市某三级甲等医院抽取234名一线临床工作护士作为调查对象,采用一般情况调查表、心理一致感量表、情绪劳动量表和工作倦怠量表对其进行调查,并对数据进行分析。结果临床护士心理一致感、情绪劳动和工作倦怠得分分别为(57.50±11.10)(51.79±8.42)和(63.10±16.75)分;不同年龄、工作年限、职称、每月夜班次数、工作强度感受及工作满意度的护士心理一致感得分比较,差异均有统计学意义(均P<0.05);不同聘用形式、每周加班次数、工作满意度的护士情绪劳动得分比较,差异均有统计学意义(均P<0.05);不同婚育状况、工作年限、每周加班次数、工作满意度的护士工作倦怠得分比较,差异均有统计学意义(均P<0.05);临床护士心理一致感与情绪劳动和工作倦怠均呈负相关(r=-0.215、-0.428,均P<0.01),情绪劳动与工作倦怠呈正相关(r=0.255,P<0.01);临床护士心理一致感在情绪劳动与工作倦怠间起部分中介效应,中介效应为0.084,占总效应的33.1%。结论济南市某三级甲等医院临床护士心理一致感、情绪劳动与工作倦怠之间存在相关性,心理一致感在情绪劳动与工作倦怠间起部分中介效应,提高护士心理一致感水平有助于缓解其情绪劳动及工作倦怠。
Objective To analyze the relationship between psychological agreement,emotional labor and job burnout among clinical nurses.Methods A total of 234 front-line clinical nurses were selected from a grade-A tertiary hospital in Jinan City of Shandong Province from March to April in 2022 by convenient sampling method.They were investigated by general condition questionnaire,psychological agreement scale,emotional labor scale and job burnout scale,and the data were analyzed.Results The scores of psychological agreement,emotional labor and job burnout in clinical nurses were(57.50±11.10),(51.79±8.42)and(63.10±16.75)points,respectively.There were statistically significant differences in the scores of psychological agreement among nurses of different age,working years,professional title,monthly night shift frequency,work intensity and job satisfaction(all P<0.05).There were statistically significant differences in the scores of emotional labor among nurses of different employment form,weekly overtime times and job satisfaction(all P<0.05).There were statistically significant differences in the scores of job burnout among nurses of different marital status,working years,weekly overtime times and job satisfaction(all P<0.05).The psychological agreement of clinical nurses was negatively correlated with emotional labor and job burnou(r=-0.215,-0.428,both P<0.01),and emotional labor was positively correlated with job burnout(r=0.255,P<0.01).The psychological agreement of clinical nurses played a part of intermediary effect between emotional labor and job burnout,and the mediating effect was 0.084,accounting for 33.1%of the total effect.Conclusion There is a correlation between psychological agreement,emotional labor and job burnout among clinical nurses in a grade-A tertiary hospital in Jinan City,psychological agreement has a partial mediating effect between emotional labor and job burnout,and improving the level of psychological agreement can help relieve the level of emotional labor and job burnout.
作者
苏韩娜
于君
张庚赞
王晓悦
毕翠敏
SU Han-na;YU Jun;ZHANG Geng-zan;WANG Xiao-yue;BI Cui-min(School of Nursing,Shandong University of Traditional Chinese Medicine,Jinan Shandong,250014,China;Department of Nursing,Affiliated Hospital of Shandong University of Traditional Chinese Medicine,Jinan Shandong,250014,China)
出处
《职业与健康》
CAS
2023年第6期721-726,共6页
Occupation and Health
基金
山东省中医药科技发展计划项目(2013-055)。
关键词
临床护士
心理一致感
情绪劳动
工作倦怠
Clinical nurse
Psychological agreement
Emotional labor
Job burnout
