摘要
目的全面了解我国护士对“互联网+护理服务”的体验,为后续更好地完善“互联网+护理服务”提供参考。方法检索PubMed、Web of Science、Cochrane Library、CBM、中国知网、维普、万方等中英文数据库,收集关于中国护士对“互联网+护理服务”体验的质性研究,检索时限为建库至2021年5月。结果共纳入12篇文献,提取47个结果,形成9个类别,概括为3个整合结果:感知益处(增强职业价值感、方便居家患者、融洽护患关系、增加经济收入);感知障碍(执业风险增大、角色负荷加重、收费标准不合理);渴望支持(渴望政策支持、渴望组织支持)。结论“互联网+护理服务”是卫生服务发展的必然趋势,政府及卫生行政、管理部门需探索并完善相关法律、政策及制度,同时需采取信息化手段规避潜在风险,最大化地保障护患双方权益。
Objective To comprehensively understand Chinese nurses′experiences of"Internet plus nursing service",and to provide references for improving this service model.Methods Studies exploring Chinese nurses′experiences of"Internet plus nursing ser-vice"using qualitative methods were eligible.The research group searched the following databases from inception to May 2021:PubMed,Web of Science,Cochrane Library,CBM,CNKI,VIP,and WanFang data.Results Twelve studies were included,and 47 results were extracted.Then 9 second-order interpretations and 3 third-order interpretations were identified:perceived benefits(enhancing sense of professional value,bringing convenience for home-dwelling patients,building harmonious nurse-patient relationship,and increasing incomes),perceived barriers(increased professional risk,role overload,and unreasonable charge for the services)and desire for support(policy support,and organizational support).Conclusion"Internet plus nursing service"is beco-ming an inevitable trend in medical and health services in China.The government and health administrative department should improve relevant laws,policies and systems.Meanwhile,information technology-based measures need to be adopted to avoid potential risks,so as to protect the rights of both patients and nurses.
作者
高雨濛
赵红
李星
邹杨
谢伦芳
Gao Yumeng;Zhao Hong;Li Xing;Zou Yang;Xie Lunfang(Nursing School of Anhui Medical University,Hefei 230601,China)
出处
《护理学杂志》
CSCD
北大核心
2022年第11期87-91,共5页
Journal of Nursing Science
基金
2021年安徽省健康发展战略研究中心招标资政项目(2021szk020)
安徽医科大学护理学院研究生青苗培育计划项目(hlqm2021045)。
关键词
护士
“互联网+护理服务”
上门服务
体验
益处
障碍
执业风险
质性研究
Meta整合
nurse
Internet plus nursing service
door-to-door service
experience
benefit
barrier
professional risk
qualitative study
meta-synthesis
