摘要
目的了解北京市南磨房地区居民对社区卫生服务网格化管理的知晓与需求情况,从而为进一步优化社区卫生服务网格化管理提供参考。方法于2016年10—11月采用方便抽样在南磨房社区卫生服务中心及其下辖5家社区卫生服务站抽取357例居民进行问卷调查。主要内容包括居民的基本情况及其对社区卫生服务网格化管理的知晓与需求情况。共发放问卷357份,回收357份,问卷回收率为100.0%。结果 147例(41.2%)居民知晓社区卫生服务网格化管理。不同家庭人均月收入、就诊次数、对网格化管理便捷性评价居民对社区卫生服务网格化管理的知晓率比较,差异有统计学意义(P<0.05);不同性别、年龄、婚姻状况、文化程度、2周内患病情况、患慢性病情况、职业、2015年医疗费用居民对社区卫生服务网格化管理的知晓率比较,差异无统计学意义(P>0.05)。居民对社区卫生服务网格化管理的知晓途径排在前3位的分别为医务人员(49.6%,65/131)、宣传栏/海报/宣传手册(20.6%,27/131)、朋友/家人(16.8%,22/131)。280例(78.4%)居民对社区卫生服务网格化管理有需求。不同年龄、家庭人均月收入、文化程度、对网格化管理便捷性评价居民对社区卫生服务网格化管理的需求率比较,差异有统计学意义(P<0.05);不同性别、婚姻状况、2周内患病情况、患慢性病情况、职业、就诊次数、2015年医疗费用居民对网格化管理的需求率比较,差异无统计学意义(P>0.05)。结论南磨房地区居民对社区卫生服务网格化管理的知晓率较低,但需求率较高,应进一步加强宣传,优化社区卫生服务网格化管理,提升服务便捷性。
Objective To understand residents'awareness and demand for community health services grid management in Nanmofang area of Beijing,and to provide suggestions for further optimizing grid management of community health services.Methods Using self-designed questionnaires,a questionnaire investigation was conducted among 357 adult residents selected by convenient sampling method in Nanmofang community health service center and its five affiliated community health service stations from October to November in 2016.The main contents of the questionnaire were the basic information of the residents and their awareness and demand for the community health service grid management and its approaches of practice.A total of 357 questionnaires were distributed,and 357 were recovered.The recovery rate was 100.0%.Results A total of 147(41.2%)residents knew the community health services grid management.There was significant difference in awareness rate of community health services grid management among residents with different monthly household income,frequency of visits,and evaluation of grid management convenience(P<0.05).There was no difference in awareness rate of community health services grid management among residents with different gender,age,marital status,education level,illness within two weeks,chronic diseases,occupations,medical expenses in 2015(P>0.05).The top three methods among who knew the community health services grid management were from medical staff(49.6%,65/131),from bulletin boards/posters/brochures(20.6%,27/131),and from friends/family members(16.8%,22/131).And 280(78.4%)residents had demand for community health services grid management.There was significant difference in the demand rate of community health services grid management among residents with different age,average monthly household income,education level,and evaluation of grid management convenience(P<0.05).There was no significant difference in the demand rate of grid management among residents with different gender,marital status,illness within t
作者
白旭
胡升星
张莎
李文瀚
倪娜娜
任菊
刘宝花
BAI Xu;HU Shengxing;ZHANG Sha;LI Wenhan;NI Nana;REN Ju;LIU Baohua(Department of Social Medicine and Health Education,School of Public Health,Peking University,Beijing 100191,China;School of Basic Medical Sciences,Peking University,Beijing 100191,China;Nanmofang Community Health Service Center,Chaoyang District,Beijing 100124,China)
出处
《中国全科医学》
CAS
北大核心
2018年第31期3892-3895,共4页
Chinese General Practice
关键词
社区卫生服务
网格化管理
知晓
卫生服务需求
Community health services
Grid management
Awareness
Health services needs and demand
