摘要
为加强企业管理人员对组织人际信任重要性的认知程度,提高企业员工的工作满意度,该文回顾相关文献,明确了工作满意度和组织人际信任的概念,梳理了对工作满意度影响因素的现有研究,确定出包括工作胜任感、工作认可度和工作趣味性的工作过程和包括物质回报、个人成长的工作结果作为工作满意度影响因素的全新维度,并从组织人际信任的视角探讨各维度对工作满意度的影响路径。342份不同公司职员调查问卷的实证研究结果显示:工作过程中的工作胜任感、工作认可度和工作趣味性均对工作满意度有显著的正向作用;工作结果中的物质回报和个人成长均对工作满意度有正向的显著作用;组织人际信任在工作过程和工作结果中对工作满意度的影响均具有正向的调节作用。
In order to strengthen the managerial staff~ awareness of the importance of organizational and interpersonal trust, im- prove the employees＇ job satisfaction, this paper, by taking into account the relevant literature, makes clear the concepts of job satis- faction and organizational and interpersonal trust, reviews the recent researches on the influencing factors of job satisfaction, establishes a new dimension of influencing factors, including the factors arising from working process of job competency, job acceptance and job enjoyment and the factors arising from working results of material rewards and personal growth. In addition, it explores the influence path of every dimension on job satisfaction from the perspective of organizational and interpersonal trust. The result of an empirical re- search based on 342 questionnaires of employees from different companies shows that working process of iob competency, job accept- ance and job enjoyment has significantly positive effect on job satisfaction; the working results of material rewards and personal growth have significantly positive effect on job satisfaction; the influence of organizational and interpersonal trust in the work process and work results has a positive moderating effect on job satisfaction.
出处
《梧州学院学报》
2016年第5期24-32,共9页
Journal of Wuzhou University
关键词
工作满意度
组织人际信任
调节效应
Job satisfaction
Organizational and interpersonal trust
moderating effect
