摘要
犯错在组织中并不少见。但基于建立良好形象的动机,员工很少会主动承认差错。基于自我认知和信息加工理论,提出员工积极自我认知会促进差错承认,同时差错承认会向上级传递信号影响其对员工的绩效评估。通过对675名员工及其配对上级两阶段的调研,使用三明治分析方法,发现员工自我效能感正向影响差错承认;差错承认对上级评价员工任务绩效无显著影响,但会显著降低上级对员工反生产行为的评估,由此说明了差错承认的奖励。
Making errors is not rare in organizations, especially under the increasing fierce competition and high pressure to accurately finish tasks in short order. Yet in order to leave good impression to their supervisors, employees are less likely to admit their errors. Based on the self-cognition theory, it proposed that those with high confidence tend to admit errors. Moreover, it applied the information-processing theory to explore whether employees＇ admitting errors would have detrimental effect on leaders＇ evaluation. Overall, this study developed a model integrating the antecedent as employees＇ self-efficacy and the outcomes as leaders＇ evaluation of employees＇ task performance and counterproductive behaviors. To examine the causal effect, this study collected data in 2 waves. In time 1, it collected employees＇ demographic variables and employees＇ self- efficacy; in time 2, it collected employees＇ error admitting behaviors. Also, in time 2, immediate supervisors were asked to evaluate subordinates＇ task performance and counterproductive behaviors. In time 1, it gained 761 samples; in time 2, 675 employees and their immediate supervisors responded to the questionnaire. In the samplel the leader needs to evaluate 11 employees. To rule out the nesting effect of leaders in evaluating employees＇ performance, this study adopted the sandwiches estimator from Liu et al.＇s （2015） study and used Mplus 6.0 soRware to do the analysis. Results revealed that 1） employees＇ self-efficacy had positive impact on error admitting =. 10,p 〈 .05）; 2） error admitting had non-significant impact on leaders＇ evaluation of employees＇ task performance （B = .08,p 〉 .05）, but negatively influenced leaders＇ evaluation of employees＇ counterproductive behaviors ~ = -.19, p 〈 .05）. Results showed that error admitting was not that detrimental to leaders＇ evaluation of employees＇ performance; in fact, admitting errors could help to reduce leaders＇ evaluation of individuals＇ deviant be
出处
《心理科学》
CSSCI
CSCD
北大核心
2016年第6期1448-1453,共6页
Journal of Psychological Science
基金
国家自然科学基金重点项目(71132003)和国家自然科学基金面上项目(71672114)的资助
关键词
差错承认
自我效能感
任务绩效
反生产行为
三明治分析方法
error admission self-efficacy, task performance, counterproductive behavior, sandwiches estimator
