摘要
目的:分析精神科护理人员遭受患者暴力袭击原因并提出护理对策,减少暴力伤害事件发生。方法:回顾性研究分析精神科护理人员遭受患者暴力袭击案例,全面分析原因。结果:全院护理人员总数312人,三年遭受精神病患者暴力袭击168人(53.85%);受暴力袭击原因与患者受症状控制、护理人员服务态度、保护性约束、护理人员身体薄弱、护理人员工作年限等因素有直接关系,与被暴力袭击率比较,差异显著(P<0.01)。结论:精神科护理人员之所以常受患者暴力袭击,是因为有些护理人员对精神病患者突然冲动的防范意识不足,对暴力袭击危险因素的评估不够准确,优质服务意识淡薄,护患沟通技巧欠缺,精神科专业知识掌握不够,临床护理经验缺乏。以此提示护理职能部门要不断强化管理,加强专科护理培训,强化优质服务教育,提高护理综合服务素质,提高防范意识,减少暴力袭击事件发生。
Objective:To analyze causes of psychiatric nursing staff suffering from violent attacks and provide nursing counter-measures in order to reduce violence incidents. Methods:The cases of thepsychiatric nursing staff suffering from violent attacks were retrospectively analyzed, and the causes were comprehensively analyzed. Results:Among a total of 312 people, 168 people (53. 85%) suffered from mental patients' violent attacksin the three years. The causes were directly correlated with the patients' symptoms control, nurses' service attitude, protective constraint, nursing staffs' body weak, and nursing staffs' working life. The differences among violent attack rates were significant (P<0. 01). Conclusions:The causes why psychiatric nursing staffs suffer from violent attacks include lac-king of awareness of all of a sudden impulse and communication skills, having an inaccurate assessment of violent attack risk factors, being weak sense of high-quality service, having not enoughpsychiatric professional knowledge, and lacking of clinical nursing experi-ence. It is suggested that the nursing department should strengthen management, strengthen nurse training, strengthen high-quality serviceeducation, improve comprehensive nursing quality, increase awareness in order to reduce violent attacks.
出处
《中国民康医学》
2015年第22期104-105,108,共3页
Medical Journal of Chinese People’s Health
关键词
精神科护理人员
暴力袭击
原因分析
护理对策
Psychiatric nursing staff
violent attack
Cause analysis
Nursingcountermeasures