摘要
目的探讨在医院护理管理中应用人性化管理模式带来的效果。方法选取该院60例各科护理人员作为调查对象,随机分为对照组和观察组,对照组护理人员采用传统管理模式进行管理;观察组护理人员采用人性化管理模式进行管理。将两组护理人员的护理质量、护理差错评分、护理操作评分进行对比。结果将两组护理人员的观察指标进行比较,观察组护理人员的护理质量得分以及护理操作评分明显高于对照组护理人员,而护理差错评分明显低于对照组护理人员,差异有统计学意义(P<0.05)。结论采用人性化管理应用于医院护理工作中,不仅提高了护理人员的服务态度,完善了护理质量,降低了护理差错的发生率,同时也降低了护患纠纷的发生率。值得临床广泛推广和使用。
Objective To investigate the hospital nursing management application humane management model brings results. Methods 60 cases in our hospital nurses for the survey subjects were randomly divided into a control group and observation group and control group using traditional management model for nursing management; observation group of nurses using humane man- agement model for management. The quality of care two nurses, nursing error rate, accuracy rate comparison care operations. Results The observed indicators to compare two groups of nurses, nursing quality score observation group of nurses and nursing practice nurses accuracy rate was significantly higher, while the error rate is significantly lower than the control group care nurses （P〈0.05）. Conclusion Humane management used in hospital care, not only to improve the nursing service attitude, improve the quality of care and reduce the incidence of nursing errors, but also reduced the incidence of nurse-patient disputes. Should be popularized and used.
出处
《中国卫生产业》
2015年第1期79-80,共2页
China Health Industry
关键词
人性化管理
护理
应用分析
Humane management
Nursing
Application analysis
