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第三方公共服务绩效评价的评价:一项比较案例研究 被引量:41

Assessing Third-Party Public Service Performance Assessments: A Comparative Case Study
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摘要 作为以目标责任考核为主的政府内部绩效考评体系的重要补充,第三方政府绩效评价自2000年以来发展迅速,但学术界对其研究却相对缺乏,对第三方政府绩效评估的发展、演进以及方法论和质量评估问题关注不够。本文对两项在中国影响较大、研究对象和内容近似的第三方政府公共服务绩效评价项目进行比较研究,并重点通过统计分析考察两项研究的信度,发现尽管两个项目的评价结果呈显著正相关关系,但仍存在一些重要的差别。通过对这些差别的比较和分析,对完善和提升第三方政府绩效评价质量并促进其健康发展提出了研究和政策建议。 Although since 2000 third-party government performance assessment projects have been mushrooming, a dearth of studies has been conducted to study the burgeoning phenomenon, particularly studies examining its emergence, evolution, particularly, its methodology and quality. In this article, we compare two influential third-party government performance projects with similar subjects and assessment schemes. We also conduct statistical analysis on the reliability of the two projects. We found that although the assessment results of the two projects are significantly and positively correlated, there are some important discrepancies. By comparing and analyzing these discrepancies, we provide our research and policy suggestions to the development of third-party government performance evaluation, improving its quality and promoting its healthy development.
作者 马亮 于文轩
出处 《南京社会科学》 CSSCI 北大核心 2013年第5期55-63,共9页 Nanjing Journal of Social Sciences
关键词 第三方测评 公共服务绩效 政府绩效 公民满意度 信度 Third-party performance assessment public service performance government performance citizens' satisfaction reliability
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