摘要
以陕西鼓风机集团作为研究对象,对中国装备制造业如何实施服务化战略进行了研究,特别关注服务化的驱动力、服务化过程以及服务化保障,初步构建了中国装备制造业服务化理论的基本分析框架:(1)中国装备制造业企业服务化的驱动力主要包括市场环境、高层管理者、顾客需求与参与;(2)装备制造业服务化过程中,呈现出较强的探索性特征,遵循着理念、战略、内容、流程的基本顺序以及目标定位、分析论证、内容设计和执行实施4个阶段;(3)服务化的保障主要包括公司战略、组织结构与技术研发等。
On the basis of the theoretical framework of the servitization of manufacturing, this article systemically studies the servitization practices of Shangu Blower, especially focus on the driving force, process and guarantee factors. Finally we get the conclusion of the servitization of manufacturing theory： （1） The driving forces of ser- vitization of manufacturing mainly include market environment, senior managers, customer demand and participa- tion; （2）the process of servitization of manufacturing, will follow the basic sequence of philosophy-strategy-con- tent-process, and certain development stages of objective orientation, analysis, design and implementation of imple- mentation, but this process showed a strong informal tendency; （3）The guarantee or support mechanisms of serviti- zation of manufacturing primarily consist of corporate strategy, organizational structure and Technology research and development.
出处
《科学学与科学技术管理》
CSSCI
北大核心
2012年第12期108-117,共10页
Science of Science and Management of S.& T.
基金
国家社会科学基金重大招标项目(08&ZD027)
国家社会科学基金青年项目(11CJL047)
教育部人文社会科学青年基金项目(10YJC790398)
关键词
制造业服务化
服务化驱动力
服务化过程
服务化保障
servitization of manufacturing
servitization driving force
servitization process
servitization guarantee
