摘要
目的观察通过完善基础护理服务后优质护理质量的提高效果。方法改善基础护理管理制度,对护理人员的工作进行评分性考核。对入院接受治疗的患者进行调查问卷,计算其对我科护理质量的满意程度。结果在进行基础护理服务的完善规划之前,护理人员的积极性不能达到最高,在通过对基础护理服务的改革与完善后,护理人员的积极性得到了很大程度的提高。患者对于护理的满意度也得到了提高。结论基础护理是优质护理的基础,只有夯实基础护理质量,才能提高优质护理质量。
Objective To observe the quality of quality of care improve the basic care services to improve results. Methods Improve basic care management system, the work of the nurses' score assessment. Questionnaire to calculate their level of satisfaction for the quality of undergraduate nursing undergraduate admissions for treatment of patients. Results During the comprehensive planning of basic care services prior to the enthusiasm of the nursing staff can not reach the highest in the reform and improvement of basic nursing care, nurses' enthusiasm has been largely improved. Patient care satisfaction has also been improved. Conclusion Based care is the basis of the quality of care, only reinforce the basis of quality of care in order to improve the quality of quality of care.
出处
《当代医学》
2012年第21期115-116,共2页
Contemporary Medicine
关键词
基础护理服务
优质护理服务
效果
The basic nursing care
High quality nursing service
Effect