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量化考核在民营医院护理人员绩效管理中的运用 被引量:15

Quantitative Evaluation of Nursing Staff in Performance Management of Private Hospital
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摘要 目的探讨适合民营医院护理人员绩效考核体系的管理模式。方法按照各岗位护理人员的职责和风险程度,量化护理工作指标,制定护理人员绩效考核体系;实行多部门综合考核,测定各项工作的分值,月底将考核结果汇总公布,并作为奖金分配的依据。结果民营医院护理人员量化考核体系的实施,有效激发了护理人员的工作积极性,提升了护理工作质量和内涵,患者满意度和医生满意度均得到明显提高。结论量化考核可提高民营医院护理人员的工作效率、工作质量和工作效益,是行之有效的管理方法。 Objective To explore a suitable performance evaluation system for nursing staff in private hospital.Methods Nursing indexes were quantitated based on the responsibility and risks of each nursing position and then performance evaluation system was formulated.The result of comprehensive assessment which was implemented at the end of each month was taken as the indicator of bonus distribution.Results The implementation of quantitative evaluation system of nursing staff stimulated nursing staff's work enthusiasm and stabilized nursing troop and eventually promoted nursing quality.Consequently,doctors and patients were more satisfied with the nursing.Conclusion Quantitative evaluation is an effective management model that can improve the nursing work efficiency and quality in private hospital.
作者 张萍华
出处 《护理学报》 2011年第21期42-44,共3页 Journal of Nursing(China)
关键词 量化考核 民营医院 绩效管理 quantitative evaluation private hospital performance management
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