摘要
医患沟通障碍容易诱发医疗纠纷。手术是外科治疗的主要手段之一,手术治疗的创伤性和高风险性决定了外科是医疗纠纷的高发区。在外科诊疗过程中,以患者为中心,践行"同理心"的沟通方式,减轻患者身心痛苦,促进医患间的理解与支持,从而构建和谐的医患关系,提高医疗质量,减少医疗纠纷,实现医患双赢。
Barriers to doctor-patient communication induced medical disputes easily.Operation is one of the main means for surgical treatment.Surgery has a high incidence of medical disputes for its invasive and high-risk nature in operative treatments.In the course of surgical treatment,we place patients at the center of medical services and carry out the communicating model of ＂empathy＂ in doctor-patient communication to reduce the somatopsychic suffering of patients and promote mutual understanding and support between doctors and patients.It proves to help build a harmonious relationship between doctors and patients,reduce medical disputes,advance the quality of medical services and put the relationship between doctors and patients in a win-win situation.
出处
《中国医学伦理学》
2010年第1期59-60,97,共3页
Chinese Medical Ethics
关键词
同理心
医患沟通
外科
医疗纠纷
医患关系
Empathy
Doctor-Patient Communication
Surgery
Medical Dispute
Doctor-Patient Relationship
