摘要
目的通过护理组长的任用,提高ICU夜间护理质量。方法符合条件的护士通过业务、质量控制、阶段考核被聘任为护理组长,履行组长职责,享受相应待遇。结果有效防范夜间护理差错事故,提高夜间护理文书的规范性及护理员的夜间工作质量,提高护士长对夜间工作情况的掌握程度;护理服务质量满意度提高,护患纠纷减少;护士的综合素质普遍提高。结论建立护理组长负责制,极大地调动了护理人员的工作积极性,提高了服务质量,有效保证了夜间护理质量。
Ohjeetive To improve the quality of nursing at night through setting up nursing group director. Methods Through the evaluations of professional skills, quality control and phase examination, the qualified nurses were selected as the group directors to fulfill the relevant duties and responsibilities,and receive corresponding welfare. Results This practice effectively prevented the nursing accidents,enhanced the quality of nursing records and quality of nursing works of assistant nurses at night. The head nurse could easily control the working situation at night. Moreover, this practice raised the patients＇ satisfaction,reduced nursing disputes and improved the general quality of nurses. Conclusion The establishment of responsibility mechanism by group director improved nurses＇ working enthusiasm and ensured the quality of nursing at night.
出处
《护理管理杂志》
2006年第6期36-37,共2页
Journal of Nursing Administration
关键词
护理组长
护理质量
满意度
nursing group director
quality of nursing
satisfaction
