摘要
有关创新实施的研究往往把组织视为统一的整体。此类研究暗含的假设是,组织内部对创新实施的认知是完全相同的。然而,组织理论和变革管理的文献认为,组织是由具有不同价值观和目标的不同群体组成的。因此,有必要对组织进行剖析,研究其中涉及的各种内部利益相关者。在本研究中,我们采纳这一建议,研究两个主要组织群体(城市管理者和工会成员)如何看待其组织成员对于具体远程办公创新的看法。我们使用了独有的数据,这些数据来自两项针对城市管理者和工会成员的全国调查。结果表明,这两个群体的观念存在重大差异,城市管理者对创新的态度普遍更为积极。根据分析我们得出结论,在创新实施过程中区分不同的组织利益相关者是很重要的,管理者应该意识到其认知可能存在偏见。
Studies on the adoption of innovations often treat an organization as a uniform entity.Such studies implicitly assume that perceptions regarding the adoption of an innovation are identical across the organization.However,organizational theory and change management literature argue that organizations are composed of distinct groups that have different values and goals.It is therefore important to dissect the organization and to look at the various internal stakeholders involved.In this study,we follow this advice and study how two key organizational groups(city managers and Works Council members)perceive their organization’s members’views regarding the specific innovation of teleworking.We use unique data collected through two nationwide surveys of city managers and Works Council members.The results show that there are crucial differences in the perceptions of the two groups,with city managers generally being more positive about the innovation.Based on our analysis,we conclude that it is important to distinguish between different organizational stakeholders in the innovation adoption process and that managers should be aware of a bias in their perceptions.
作者
汉娜·德·弗里斯
拉斯·图莫斯
维克多·贝克尔斯
奉莹(译)
杨阳(审校)
Hanna de Vries;Lars Tummers;Victor Bekkers(Erasmus University Rotterdam,PO Box 1738 DR Rotterdam,The Netherlands;Utrecht University,The Netherlands)
出处
《国际行政科学评论（中文版）》
2018年第4期67-86,共20页
International Review of Administrative Sciences
基金
欧洲联盟第七框架项目“向公共部门的创新学习”(LIPSE)的支持(拨款号:320090).
关键词
城市管理者
创新实施
创新属性
创新目标
组织政治
组织满意度
公共部门创新
工会成员
city managers
innovation adoption
innovation attributes
innovation goals
organizational politics
organizational satisfaction
public sector innovation
Works Council members
