摘要
目的探究于妇产科优质护理服务中施行品质管理圈的效果。方法盲选于我院妇产科(2017年6月1日至2019年6月1日间)行诊治的110位病人实施探究,应用电脑将其随机划分为对照组(n=55,常规护理服务)和观察组(n=55,品质管理圈优质护理服务)。对入选研究对象健康知识及护理活动掌握性及信赖认可程度、护理质量评估进行比较探析。结果观察组择取人员在品质管理圈优质护理服务下总信赖认可度与对照组结果比对存在显著提升,健康知识及护理活动掌握性提高,护理质量评分提升(P值在0.05或0.01以下)。结论于妇产科优质护理服务中施行品质管理圈的效果十分显著,对提升病人健康知识掌握程度有积极影响,促进友好护患关系发展,具较高应用价值。
Objective to explore effect of quality management circle in quality nursing service of obstetrics and gynecology.Methods choose 110 cases obstetrics and gynecology patients with blind method,divide them into control group(n=55,routine nursing service)and observation group(n=55,quality nursing service of quality management circle)randomly.Compare health knowledge,mastery of nursing activities,trust and recognition rate,and evaluate nursing quality.Results total trust recognition degree of observation group was significantly better than control group,health knowledge and nursing activities mastery was improved,and nursing quality scores were improved(P<0.05 or 0.01).Conclusion quality management circle can achieve significant effect in quality nursing service of obstetrics and gynecology,with positive effect on improving health knowledge mastery of patients,which is of high application value in promoting development of friendly nurse patient relationship.
作者
王香芬
WANG Xiang-fen(Heze City Maternal and Child Health and Family Planning Service center,Dongming County,Heze,Shandong,274500)
出处
《智慧健康》
2020年第3期37-38,共2页
Smart Healthcare
关键词
品质管理圈
妇产科
优质护理服务
健康知识
满意度
Quality management circle
Obstetrics and gynecology
Quality nursing service
Health knowledge
Satisfaction degree
