摘要
目的:探讨以结构-过程-结果结构模式为指导在手术室护理管理中的应用效果。方法:选取2018年2-6月在本院接受手术治疗的40例患者作为对照组,2018年7-11月在本院接受手术治疗的40例患者作为观察组。对照组采用常规护理管理,观察组采用基于三维质量结构持续质量改进控制模式,指导在手术室护理质量管理中的应用。比较两组护理质量评分、护理工作事件发生率及患者满意度评分。结果:对照组护理质量评分显著低于观察组(P<0.05),对照组护理工作事件发生率显著高于观察组(P<0.05);对照组各项护理满意度评分均显著低于观察组(P<0.05)。结论:基于结构-过程-结果理论为指导的质量持续改进,不仅提高了手术室护理管理质量、护士护理质量、患者满意度,而且降低了护理纠纷事件发生率和投诉率,值得临床应用推广。
Objective:To explore the application effect of structure-process-result structure model in the management of operating room nursing.Method:The patients treated in our hospital from February to June 2018 were selected as the control group(n=40),the patients treated in our hospital from July to November 2018 were selected as the observation group(n=40).The control group was given routine nursing management,and the observation group was given a three-dimensional quality structure based on continuous quality improvement control mode to guide the application in the quality management of operating room nursing.The quality of care scores,the incidence of nursing work events,and the scores of patient satisfaction of two groups were compared.Result:The nursing quality score of the control group were significantly lower than those of the observation group(P<0.05).The incidence of nursing work events in the control group was significantly higher than that in the observation group(P<0.05).The satisfaction score of nursing in the control group was significantly lower than that of the observation group(P<0.05).Conclusion:Based on the structure-process-result theory,the continuous improvement of quality not only improves the quality of nursing management in the operating room,the quality of nursing care,patient satisfaction,but also reduces the incidence of incidents of complaints and complaints.It is worthy of clinical application.
作者
熊春红
孙庭婷
方亮
王小云
熊淑明
XIONG Chunhong;SUN Tingting;FANG Liang(The Second Affiliated Hospital of Nanchang University,Nanchang 330006,China)
出处
《中国医学创新》
CAS
2019年第26期94-97,共4页
Medical Innovation of China
基金
国家自然科学基金委员会资助项目(81250022)
江西省卫生计生委科技计划项目(20195283)
江西省卫生厅科技计划项目(20133050)
关键词
结构-过程-结果结构模式
手术室
护理
Structure-process-result structure model
Operating room
Nursing
