4Peace, William H. The Hard Work of Being a Soft Manager[J]. Harvard Business Review,2001, 79(11):99 ~ 105. 被引量:1
5Karl M, Wigg. What Future Knowledge Management Users May Expert [J]. Journal of Knowledge Management, 1999, 5(2): 155-165. 被引量:1
6Mandelbaum, M., and Brill, P.H., Examples of measurement of flexibility and adaptively in manufacturing systems. J. Prod. Res., 1994, Vol132, No.6, pp1421-1450. 被引量:1
7Gilbert Probst, Managing Knowledge: Building Blocks For Success, John Wiley &.Sons Ltd, 1999. 被引量:1