摘要
目的分析心内科护理管理中运用层级管理模式的效果。方法选取2022年10月—2023年9月巨野县北城医院工作的86名心内科护士为研究对象,按照管理方法不同分为对照组和观察组,各43名。对照组采用常规护理管理,观察组采用层级管理模式进行差异化管理。比较两组知识掌握度(理论知识、操作知识及服务知识)、工作能力(沟通交流、应急处突、用药管理、安全防护)及满意度。结果管理前,两组各项知识掌握度评分比较,差异无统计学意义(P均>0.05);管理后,观察组各项知识掌握度评分均高于对照组,差异有统计学意义(P均<0.05)。管理前,两组各项工作能力评分比较,差异无统计学意义(P均>0.05);管理后,观察组各项工作能力评分均高于对照组,差异有统计学意义(P均<0.05)。观察组护士对管理方式的满意度为100.00%(43/43)高于对照组的90.70%(39/43),差异有统计学意义(χ^(2)=4.195,P<0.05)。结论采取层级管理模式进行心内科护理管理,护士知识掌握度及工作能力均提升,并且其对管理方式的满意度较高。
Objective To analyze the effect of applying hierarchical management mode in nursing management of cardiology department.Methods A total of 86 nurses working in the Department of Cardiology in Juye County Beicheng Hospital from October 2022 to September 2023 were selected as the study objects,and they were divided into control group and observation group according to different management methods,with 43 nurses in each group.The control group was given routine nursing management,and the observation group was given hierarchical management mode for differential management.The mastery of knowledge(theoretical knowledge,operational knowledge and service knowledge),working ability(communication,emergency handling,medication management,safety protection)and satisfaction were compared between the two groups.Results Before the management,there were no statistically significant differences in the scores of knowledge mastery between the two groups(all P>0.05).After management,the scores of knowledge mastery in the observation group were higher than those in the were control group,and the differences were statistically significant(all P>0.05).Before management,two groups of work ability score comparison,there were no statistically significant difference(all P>0.05).After management,the work ability scores of the observation group were higher than those of the control group,and the differences were statistically significant(all P>0.05).Observation group with satisfaction to the manner of nurses was 100.00%(43/43)higher than that of control group 90.70%(39/43),and the difference was statistically significant(χ^(2)=4.195,P<0.05).Conclusion The hierarchical management model for nursing management in cardiology department can improve the knowledge and working ability of nurses,and their satisfaction with the management method were higher.
作者
张彩云
黄文艳
李珍
ZHANG Caiyun;HUANG Wenyan;LI Zhen(Department of Intracardiac Neurology,Juye County Beicheng Hospital,Heze 274900,Shandong,China;Depart-ment of Gastroenterology,Juye County Beicheng Hospital,Heze 274900,Shandong,China)
出处
《中国卫生产业》
2024年第9期131-134,共4页
China Health Industry
关键词
心内科
护理管理
层级管理
知识掌握度
工作能力
满意度
Cardiology
Nursing management
Hierarchical management
Knowledge mastery
Ability to work
Satisfaction
