摘要
公厕管理是城市市容环境管理的重要组成部分,借鉴“他山之石”对改进公厕管理、营造美好的如厕环境具有重要意义。基于此,通过介绍德国公厕相关的标准和法律法规,分析了德国大力推行的“全民公厕”、智能化公厕和男女通用性公厕,采用市场化运营模式、积极利用社会资源、重视友好型评价,以及对公厕污水进行无害化处理等成功经验和做法,同时,结合我国公厕管理存在的问题,提出了4点建议,即提高无障碍式公厕服务质量、加大智慧公厕建设投入、引入市场主体参与公厕改造及推进厕所文明教育宣传。
The management of public toilets is an important component of urban environmental management.It is of great significance and necessary to learn from other countries to improve public toilet management and create a beautiful toilet environment.Based on this,the relevant standards,laws and regulations of public toilets in Germany was introduced.The successful experiences and practices of Germany’s strong promotion of“public toilet for all”,intelligent public toilets and unisex-toiletten were analyzed which adopt market-oriented operation mode,actively utilized social resources,attached importance to friendly evaluation,and carried out harmless treatment of public toilet sewage.At the same time,combined with the public toilet management problems in China,four innovative suggestions were put forward,namely,improving the service quality of barrier-free public toilets,increasing investment in the construction of smart public toilets,introducing market players to participate in the renovation of public toilets and promoting toilet civilization education and publicity.
作者
严陈玲
YAN Chenling(Beijing Municipal Institute of City Management,Beijing 100028)
出处
《环境卫生工程》
2024年第4期91-96,共6页
Environmental Sanitation Engineering
关键词
公厕管理
厕所革命
全民公厕
无障碍公厕
public toilet management
toilet revolution
public toilets for all
barrier-free public toilets
