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价值共创导向下的城市社区数字治理研究

Value Co-Creation Oriented Digital Governance Modes of Urban Communities
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摘要 在数字化时代背景下,数字治理已逐渐成为创新城市社区治理的新模式,从价值共创的视角出发,对城市社区数字治理的价值共创进行了概念解析,并基于服务主导逻辑框架,构建一个以“价值共创动力——价值共创过程——价值共创结果”为轴心的城市社区数字治理价值共创行为框架。通过对H市数字化平台进社区的创新实践研究发现,城市社区数字治理在价值共创过程中存在数据碎片、数字鸿沟、数字悬浮和价值缺失等现实困境。为此,从横向连接式治理、上下互动式治理、纵向驱动式治理和深度创新式治理四个方面对城市社区数字治理路径进行了探索。 In the context of the digital era,digital governance gradually evolves into an innovative urban community governance mode.This paper analyzes the concepts of value co-creation in urban community digital governance from this perspective.Based on the service-driven logical framework,it constructs a behavioral value co-creation framework with the axis of“value co-creation motivation-value co-creation process-value co-creation result”.A study of the innovative digital platform practice in the community of City H reveals that the digital governance of the urban community in the value co-creation process encounters various dilemmas,such as data fragmentation,digital divide,digital levitation,and lack of value.Therefore,this paper explores the digital urban community governance paths in terms of horizontally connected governance,up-and-down interactive governance,vertically driven governance and deeply innovative governance.
作者 刘水 范炜烽 LIU Shui;FAN Weifeng(School of Marxism,Nanjing University of Science and Technology,Nanjing,Jiangsu,210094;School of Public Affairs,Nanjing University of Science and Technology,Nanjing,Jiangsu,210094;Jiangsu Research Base of Digital Government and Local Governance,Nanjing,Jiangsu,210094)
出处 《南京理工大学学报(社会科学版)》 2024年第4期36-43,共8页 Journal of Nanjing University of Science and Technology:Social Sciences
基金 南京市社科基金“学习贯彻党的二十大精神”专项项目“治理能力现代化背景下南京市数字政府高质量发展实践路径研究”(23ZY01)。
关键词 价值共创 城市社区 社区治理 数字治理 value co-creation urban community community governance digital governance
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