摘要
目的研究在泌尿外科护士护理管理中开展责任小组管理模式对提高护理管理质量的影响效果。方法选取2021年10月—2022年10月永州市第三人民医院泌尿外科9名护士作为对照组,另外选取2022年11月—2023年11月泌尿外科9名护士作为观察组。对照组护士接受常规护理管理,观察组护士则采取责任小组管理模式,对比分析两组护理管理质量、护士的工作综合能力、岗位责任意识、风险识别能力、应急处理能力、护患沟通能力、病案书写能力、护理服务态度及护士对护理管理满意度。结果观察组护理管理质量、护士的工作综合能力、岗位责任意识、风险识别能力、应急处理能力、护患沟通能力、病案书写能力以及护理服务态度均优于对照组,观察组对护理管理满意度评分明显高于对照组,差异有统计学意义(P均<0.05)。结论在泌尿外科护士管理中开展责任小组管理模式,可使护理管理质量以及护士的综合能力得到进一步提升,从而提高护士的护理服务质量。
Objective To study the effect of carrying out responsibility group management mode in the nursing management of urology nurses on improving nursing management quality.Methods Nine nurses from the department of urinary surgery of Yongzhou Third People's Hospital from October 2021 to October 2022 were selected as the control group,and nine nurses from the department of urinary surgery from November 2022 to November 2023 were selected as the observation group.The nurses in the control group received routine nursing management,and the nurses in the observation group took responsibility group management mode.The quality of nursing management,nurses'comprehensive work ability,post responsibility consciousness,risk identification ability,emergency handling ability,nurse-patient communication ability,medical record writing ability,nursing service attitude and nurses'satisfaction with the nursing management were compared and analyzed.Results The nursing management quality,nurses'comprehensive work ability,post responsibility consciousness,risk identification ability,emergency handling ability,nurse-patient communication ability,medical record writing ability and nursing service attitude of the observation group were significantly better than those in the control group.The satisfaction scores of nursing management was higher than that of control group,and the differences were statistically significant(all P<0.05).Conclusion Carrying out the responsibility group management mode in the management of urological nurses can further improve the quality of nursing management and nurses'comprehensive ability,so as to improve the nursing service quality of nurses.
作者
唐艳
唐娟
段二珂
TANG Yan;TANG Juan;DUAN Erke(Department of Urinary Surgery,Yongzhou Third People's Hospital,Yongzhou,Hunan Province,425000 China)
出处
《中国卫生产业》
2024年第3期117-120,共4页
China Health Industry
关键词
泌尿外科
责任小组管理
护士护理质量
效果研究
Urinary surgery
Responsible group management
Nurses nursing quality
Effect study
