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三级综合医院门诊护士人文关怀现状、影响因素及其与情绪智力、职业认同的相关性

Research on the Current Situation and Influencing Factors of Humanistic Care of Outpatient Nurses in Tertiary General Hospitals
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摘要 目的 探讨综合医院门诊护士人文关怀现状,并分析其影响因素。方法 采用方便抽样的方法,选取2021年2—3月某三所三级综合医院门诊护士226例为研究对象。应用一般资料调查表、护士人文关怀量表、情绪智力量表及护士职业认同量表对其进行调查并分析其影响因素。结果 226例综合医院门诊护士人文关怀得分(113.23±15.14)分,情绪智力得分(117.97±11.79)分,职业认同得分(106.49±21.65)分;综合医院门诊护士人文关怀总分及各维度评分均与情绪智力、职业认同总分及各维度评分呈正相关(P<0.01);情绪智力、职业认同及职称是人文关怀的主要影响因素(P<0.01),共解释总变异的40.3%。结论 综合医院门诊护士人文关怀现状总体处于中等水平,而情绪智力、职业认同及职称是影响综合医院门诊护士人文关怀水平的主要因素。护理管理者应关注门诊护士人文关怀水平,制定针对性培训计划,以提高门诊护士群体的人文关怀水平。 Objective To investigate the current situation of humanistic care in outpatient nurses of tertiary general hospitals and analyze its influencing factors.Methods A convenience sampling method was used to select 226 outpatient nurses from three tertiary general hospitals in certain areas of Henan Province from February to March 2021.The general information survey form,nurse humanistic care scale,emotional intelligence scale,and nurse professional identity scale were used to investigate and analyze the influencing factors.Results The average score of humanistic care for the 226 outpatient nurses in the three tertiary general hospitals was(113.23±15.14)points,the average score of emotional intelligence was(117.97±11.79)points,and the average score of professional identity was(106.49±21.65)points.The total score and each dimension of humanistic care of outpatient nurses were positively correlated with the total score and each dimension of emotional intelligence and professional identity(P<0.01).Emotional intelligence,professional identity,and job title were the main influencing factors of humanistic care(P<0.01),accounting for 40.3%of the total variation.Conclusion The overall level of humanistic care provided by outpatient nurses in comprehensive hospitals is at a medium level,and emotional intelligence,professional identity,and job title are the main factors affecting the level of humanistic care provided by outpatient nurses in comprehensive hospitals.Nursing managers should pay attention to the level of humanistic care provided by outpatient nurses and develop targeted training plans to improve the level of humanistic care provided by the outpatient nurse group.
作者 周新哲 王静 陈红 ZHOU Xinzhe;WANG jing;CHEN Hong(Department of Outpatient;b.Department of Nephrology,the First Affiliated Hospital of Henan University of Science and Technology,Luoyang 471000,China;Department of Nursing,the First Affiliated Hospital of Henan University of Science and Technology,Luoyang 471000,China)
出处 《河南医学研究》 CAS 2024年第10期1837-1841,共5页 Henan Medical Research
关键词 人文关怀 门诊护理 护士 影响因素 humanistic care outpatient nurses nurse influencing factors
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