摘要
探索团队断裂带与创新之间的关系对于创新导向型多元化团队的管理具有重要意义。然而,现有研究大多聚焦于团队断裂带如何影响团队整体创新行为,对个体创新的影响缺乏关注,且有限的相关研究之间也存在观点分歧。本文基于社会促进理论,阐述了团队断裂带如何作为一种社会促进因素发挥作用。在此基础上,本文根据自我呈现观和分心冲突观的双重视角,探索并检验团队断裂带对个体创新行为的双刃剑效应及边界条件。本研究通过两时点的在线调研收集到来自55个创新导向型团队的347份配对数据,实证研究结果表明,在创新导向型团队中,员工会对团队断裂带产生两种差异化的情绪和行为反应:当个体任务复杂性较低时,团队断裂带能够激发员工的工作激情,使其在“奋起”状态下增加个体创新行为;当个体任务复杂性较高时,团队断裂带会诱发员工的情绪耗竭,导致其在“躺平”心理下减少个体创新行为。本研究深化了团队断裂带对个体创新行为的微观解释机制,为多元化团队的创新管理实践提供了理论支撑。
Faultlines have presented challenges to innovation management within teams.While existing studies largely focus on whether faultlines can influence team innovation at the team level,there is a relative lack of attention to individual innovation,overlooking the multi-level effects of faultlines.Moreover,the limited research on faultlines and individual innovation behavior has produced contradictory evidence.Therefore,it is essential to center on individual innovation behavior and investigate the dual impact of faultlines on individual innovation behavior,as well as its functional boundaries.To this end,the paper develops a two-path model based on the Social Facilitation Theory.This model considers faultlines as a social facilitation factor and views other subgroups as competitive social presence.This theoretical framework enables the simultaneous examination of the positive and negative aspects of faultlines.The positive path illustrates the increase in passion due to self-presentation,while the negative path depicts the emotional exhaustion caused by attention conflicts.Furthermore,individual task complexity is introduced as a moderator to clarify the boundaries of the double-edged sword effect.This aims to provide a reasonable explanation for the varying utility of faultlines.Through a two-wave time-lagged survey design,the questionnaires completed by 347 employees from 55 teams are collected.The results are as the followings:(1)Faultlines will cause two contradictory psychological states.On the one hand,the individual will show an increased passion and exhibit more individual innovative behaviors.On the other hand,the individual will also experience emotional exhaustion,which leads to a reduction of individual innovative behaviors.(2)With the increase of individual task complexity,the positive effect of passion will gradually disappear,and the negative effect of emotional exhaustion will dominate.This paper contributes to the existing literature in the following several aspects:First,it explores and verifies th
作者
朱飞
郭泓嵩
章婕璇
ZHU Fei;GUO Hong-song;ZHANG Jie-xuan(School of Business,Central University of Finance and Economics,Beijing,100081,China)
出处
《经济管理》
北大核心
2023年第12期102-119,共18页
Business and Management Journal ( BMJ )
基金
北京市社会科学基金重点项目“北京市服务企业雇主品牌对服务员工行为与绩效的跨层影响和理论构建”(19GLA009)。
关键词
团队断裂带
个体创新行为
工作激情
情绪耗竭
个体任务复杂性
faultlines
individual innovation behavior
passion
emotional exhaustion
individual task complexity
