中外医院运营管理模式比较分析

Comparative analysis of hospital operation and management models between China and foreign countries

导出

摘要目的对中外医院的运营管理模式进行比较分析,以期为我国医院管理的持续改进提供借鉴与参考。方法利用NVivo软件对中国知网、万方、Web of Science、PubMed中截至2022年12月的国内外运营管理模式相关文献进行内容质性比较分析,并进一步构建中外医院运营管理差异模型。结果最终筛选出中文文献33篇,英文文献21篇,作为NVivo质性分析的原始资料。从结构、过程、结果、持续改进这4个维度,对中外医院运营管理模式的比较分析显示,中外医院在运营管理体系、人才、流程、财务、精细化、创新性等方面存在差异。结论医院运营管理需要与业务工作深度融合,完善医院运营管理体系建设,加强运营人才岗位胜任力,关注资源成本效益分析,重视业务、财务双向融合,优化运营管理结构调整,重视新技术应用创新驱动,以推动医院运营管理的科学化、规范化、精细化、信息化水平不断提升。 Objective To compare and analyze hospital operation and management models between China and foreign countries,in order to provide reference and guidance for the continuous improvement of hospital management in China.Methods The NVivo software was used to conduct a qualitative comparative analysis of domestic and foreign literature on hospital operation and management models in China National Knowledge Infrastructure,Wanfang,Web of Science,and PubMed until December 2022,and a model for the differences in operation and management between Chinese and foreign hospitals was further constructed.Results Finally,33 Chinese literature and 21 English literature were selected as the raw materials for NVivo qualitative analysis.A comparative analysis of the operation and management models of Chinese and foreign hospitals from four dimensions:structure,process,results,and continuous improvement showed that there were differences in operation and management systems,talents,processes,finance,refinement,and innovation between Chinese and foreign hospitals.Conclusion Hospital operation and management needs to be deeply integrated with business work,improve the construction of hospital operation and management system,strengthen the competence of operation talents,pay attention to resource cost-benefit analysis,attach importance to the two-way integration of business and finance,optimize the adjustment of operation and management structure,and attach importance to the innovation drive of new technology application,in order to promote the scientific,standardized,refined,and informationalized level of hospital operation and management.

作者杜永辉董四平叶丽玮赵金红卓丽军刘庭芳 DU Yonghui;DONG Siping;YE Liwei;ZHAO Jinhong;ZHUO Lijun;LIU Tingfang(Medical Department of Linyi People’s Hospital,Dezhou,Shandong 251500,P.R.China;Institute for Hospital Management of Tsinghua University,Shenzhen,Guangdong 518055,P.R.China;National Institute of Hospital Administration,National Health Commission,Beijing 100044,P.R.China;School of Politics and Public Administration,Wuhan University,Wuhan,Hubei 430072,P.R.China;School of Health Management,Fujian Medical University,Fuzhou,Fujian 350122,P.R.China;Chinese Medicine Department of Linyi People’s Hospital,Dezhou,Shandong 251500,P.R.China;School of Health Management Policy,Chinese Academy of Medical Sciences and Peking Union Medical College,Beijing 100005,P.R.China;School of Medicine and Health Management,Tongji Medical College of Huazhong University of Science&Technology,Wuhan,Hubei 430030,P.R.China)