摘要
体验经济时代下,分析和美术馆当前体验设计的现状,针对观众群的需求痛点,运用服务设计理念,探讨构建和美术馆可持续体验创新的设计方法。以文献综述为基础,实地调研获取一手数据,分析现状和发现不足。通过Kano模型解构本地观众的需求,提出优化和提升和美术馆体验设计的方法。针对和美术馆观众的需求痛点,归纳出以服务设计理念为导向,在构建和美术馆优化和提升可持续体验创新的设计方法。将服务设计理念导入地域性美术馆的体验设计中,在提升和美术馆的体验设计提供了新的设计方法,同时,也将美术馆作为地域性公共机构,在传播和传承地域性资源和发挥艺术文化最大化价值带来新思路。
In the era of experience economy,this paper analyzes the current situation of experience design in art galleries,and discusses the design methods of building and sustainable experience innovation in art galleries by using the concept of service design according to the needs and pain points of audience groups.Based on the literature review,field research was conducted to obtain first-hand data,analyze the status quo and find deficiencies.Deconstruct the needs of local audiences through Kano model,and propose methods to optimize and enhance the experience design of art museums.The service design concept is introduced into the experience design of regional art museums,providing a new design method to improve the experience design of art museums,and bringing new ideas to the dissemination and inheritance of regional resources and the maximization of art culture as regional public institutions.
作者
肖文婷
孙铭
XIAO WENTING;SUN MING
出处
《设计》
2023年第13期15-19,共5页
Design
基金
广东省教育厅2019年度广东高校科研项目《基于岭南文化符号的广东城市品牌形象的构建及再设计研究》(项目编号2019GWQNCX145)
2023年佛山市社科规划项目《佛山提升城市人文品质的路径—以优化美食文旅产品的积极体验设计为例》(项目编号2023-GJ159)。
关键词
服务设计理念
地域性美术馆
体验设计
和美术馆
设计方法
Service design concept
Regional art museum
Experience design
HEM Art Museum
Design method
