摘要
基于目前政府公共服务领域人机交互的研究与应用现状,分析目前政府公共服务领域人机交互在应用研究、技术与理论研究上仍存在知识底座、拟人化人机交互关键技术研发、平台应用等方面一系列问题,同时提出拟人化是未来政府公共服务领域人机交互大趋势。
In view of the current research and application status of HCI in government public services,we find that there are still a series of problems in the application research,technical and theoretical research on HCI in government public services,such as knowledge base,key technology development of anthropomorphic HCI,and platform application.At the same time,anthropomorphism is also a major trend of human-computer interaction in government public services in the future.
出处
《信息技术与标准化》
2023年第6期30-35,共6页
Information Technology & Standardization
基金
科技部“科技创新2030”——“新一代人工智能”重大项目“面向政务领域的拟人化人机交互关键技术研究与应用”,项目编号:2020AAA0108700。
关键词
人工智能
拟人化人机交互
知识图谱
公共服务平台
artificial intelligence
anthropomorphic human-computer interaction
knowledge graph
public service platform
