摘要
以南京市建邺区南湖社区为例,从居民需求角度出发,探究影响老旧社区活力提升的关键性要素。通过设计访谈问卷,使用服务质量评价领域的三维重要性-绩效分析模型(3-D IPA模型),构建了南湖社区更新改造层面服务要素矩阵并对其进行归类,确定了南湖社区更新改造过程中亟待改善的服务要素。结果表明:居民对社区建筑楼顶坡屋面平整度、雨污管道、宅旁绿化等11个要素的关注程度较高,心理需求性较强,应在后续建设中优先改进。研究为城市老旧社区更新改造、合理配置城市公共资源提供了详实的依据及建议,加强了理论经验与实践探索之间的联系。
Taking Nanhu community in Jianye district,Nanjing city as an example,an exploration was conducted about the key factors affecting the vitality of old communities from the perspective of residents’needs.By designing interview questionnaires and using the 3-D IPA model in the field of service quality evaluation,a matrix of service elements at the renovation level of Nanhu community was constructed and classified,and the service elements that needed to be improved in the process of Nanhu community renovation were determined.Results show that residents pay more attention to 11 elements,such as the roof flatness,rain and sewage pipelines,and greening in the community,which should be given priority in the subsequent construction,because the residents have strong psychological needs towards them.These results provide detailed basis and suggestions for the renewal and reconstruction of urban old communities and the rational allocation of urban public resources,and strengthen the connection between theoretical experience and practical exploration.
作者
刘海波
李秋元
LIU Haibo;LI Qiuyuan(School of Fine Arts, Huaibei Normal University, Huaibei 235000, China;Jiangsu Provincial Planning and Design Group, Nanjing 210019, China)
出处
《福建工程学院学报》
CAS
2022年第3期300-306,共7页
Journal of Fujian University of Technology
关键词
城市老旧社区更新
3-D
IPA
资源配置优化
提升改进
old community renewal
3-D IPA
resource allocation optimization
promotion and improvement
