摘要
医院邀请患者及其家属以患方顾问的身份参与医疗活动对促进患者安全和提升医疗质量有重要意义,是医院变革和发展的新思路。作者通过分析国外医院开展患方顾问参与的现状,对我国医院患方顾问参与模式提出建议,包括营造患方顾问的社会支持氛围,加强医院对患方顾问参与工作的推进,建立患方顾问参与的管理评价体系,提高患方顾问的综合素养水平,以及构建患方顾问参与的互联网平台,旨在为开展基于我国国情的患方顾问参与活动提供参考和借鉴。
Invitation of patients and their families as advisors in medical activities is conducive to enhancing patient safety and medical quality,as an innovative way for hospital reform and development.By analysis of such practice of overseas hospitals,the authors recommended on introducing this practice into China.The specific recommendations included creating a social support atmosphere for patient and family as advisors,promoting patient and family engagement by hospitals,establishing a management evaluation system for the patient and family engagement,improving the comprehensive literacy level of patient and family advisors,and building an internet platform for patient and family engagement.
作者
陈洁
盛洁华
张华芳
刘素香
杨丽黎
Chen Jie;Sheng Jiehua;Zhang Huafang;Liu Suxiang;Yang Lili(Department of International Healthcare Center,the Fourth Affiliated Hospital of Zhejiang University School of Medicine,Yiwu 322000,China;Nursing Department,the Fourth Affiliated Hospital of Zhejiang University School of Medicine,Yiwu 322000,China)
出处
《中华医院管理杂志》
CSCD
北大核心
2022年第2期156-160,共5页
Chinese Journal of Hospital Administration
关键词
医院
患方顾问
患方顾问参与
患者安全
医疗质量
Hospitals
Patient and family advisors
Patient and family adivisor engagement
Patient safety
Medical quality
