摘要
针对电力低压用户报扩流程以及低压报装新装流程慢的问题,介绍了低压用户新装(1+1)勘查现场移动作业应用系统的整体构架和系统的功能设计,并对客户端与移动作业平台的数据交互进行了阐述,功能实现后,通过该系统可实时查看当前待补采工单,实现流程快速流转,减少低压用户对新装业务的等待时间,提高工作人员的现场服务效率。
Some problems exist in the low voltage users'applications.For example,the power consumption expansion and the procedure of low-voltage new installation are slow.For solving these problems,this paper introduced the whole structure and system functional design of the mobile operation application system.This operation application system is currently used in the low voltage(1+1)investigation scene.It also elaborated on the data interaction between the client and the mobile operating platform.The result shows that the implementation of this system solves the problems mentioned above.The new system can help to check the work order when needed,accelerate the procedure operation,reduce the waiting time of the clients,and improve the efficiency of the service.
作者
王松
陈佐
郑飞
颜思宇
WANG Song;CHEN Zuo;ZHENG Fei;YAN Si-yu(Nanjing Ruilineng Information Technology Co.,Ltd,Nanjing 210012,China;Jiangsu Fangtian Power Technology Co.,Ltd,Nanjing 210096,China)
出处
《电工电气》
2021年第11期68-71,共4页
Electrotechnics Electric
关键词
电力企业
客户满意度
低压用户新装
移动作业应用系统
power enterprises
customer satisfaction
new installation for low voltage users
the operation of the mobile application system
