摘要
基于说服模型,本研究探讨了建言类型、上下级关系、管理者感知忠诚对管理者建言采纳的影响。通过两个管理者样本的实验数据,本研究发现:(1)管理者更易采纳促进性建言而非抑制性建言;(2)在上下级关系不好的情况下,建言类型对建言采纳的影响显著,在上下级关系较好的情况下,建言类型对建言采纳的影响不显著;(3)上下级关系是通过管理者感知忠诚调节建言类型对建言采纳的影响。
According to the theory of persuasion, the effectiveness of persuasion is affected by information source, information content, and information receiver. Substantially, voice expression and endorsement can be considered as an element of persuasion, the process of which refers to that information sender(voice actor) attempts to persuade information receiver(voice target) to endorse information content(voice content). Drawing from this perspective, the current study explored the influences of voice content and voice actor on manager voice endorsement. Specifically, the study hypothesize that manager is more likely to endorse promotive voice than prohibitive voice;and superior-subordinate guanxi moderates the relationship between voice type and voice endorsement. When superior-subordinate guanxi is low, this effect is significant. Managerperceived loyalty accounts for the moderating effect of superior-subordinate guanxi.This study conducted two different experiments to test the hypothesis, with both 2 × 2 inter-group experimental design. Study 1 involved 230 managers as participants, and they were randomly divided into four groups. The voice type(promotive versus prohibitive voice) and the superiorsubordinate guanxi(high versus general) were manipulated with the use of scenario materials. The procedure of Study 2 was mostly consistent with Study 1, except that Study 2 included the regulatory focus of managers as a controlling factor to avoid its effect and further manipulated the voice type(promotive versus prohibitive voice) and the superior-subordinate guanxi(high versus low). There were 307 participants in Study 2.Data from two experiments reveal that:(1) Manager endorses promotive voice more than prohibitive voice;(2) Superior–subordinate guanxi moderates the relationship between voice type and voice endorsement. To be specific, the effect of voice type on voice endorsement is significant when superior–subordinate guanxi is low, while the effect is not significant when superior–subordinate guanxi is high;(
作者
李方君
魏珍珍
郑粉芳
Li Fangjun;Wei Zhenzhen;Zheng Fenfang(School of Management,Jinan University,Guangzhou,510632)
出处
《心理科学》
CSSCI
CSCD
北大核心
2021年第4期896-903,共8页
Journal of Psychological Science
基金
国家自然科学基金(71602076,71971099)
广东省自然科学基金重大项目(2017A030308013)
中央高校基本科研业务费专项资金资助(暨南跨越计划19JNKY08)
暨南大学企业发展研究所粤港澳大湾区企业转型发展研究重点项目(2019GBAZD03)的资助。
关键词
建言采纳
上下级关系
建言类型
管理者感知忠诚
voice endorsement
promotive voice
prohibitive voice
superior–subordinate guanxi
voice type
