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后疫情时代的公共图书馆服务 被引量:10

Public Library Service in the Post-epidemic Era
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摘要 后疫情时代,公共图书馆在做好疫情防控的同时,需要分析外部环境变化,综合使命、理念、需求、资源等各个因素,完善馆藏发展政策,平衡线下服务与线上服务的资源,并收集整理防疫抗疫文献;完善服务政策,注重服务项目设计的公平和效能的提升。通过建立分馆把服务重心移向社区,通过统一管理分馆提供专业化服务,通过专业设计,组织以小型、高频、分散为特点,包括家庭阅读推广、数字阅读扫盲、防控知识文献推荐、防疫知识宣传、社区家政服务供求信息等阅读推广活动,在保障读者公平利用图书馆的权利同时,彰显公共图书馆的价值。 In the post-epidemic era,Public Library should analysis external environmental change at the same time of a complete epidemic prevention and control.Synthesize factors including missions,ideas,demands and resources,improve collection development policies,balance offline and online service resources and collect epidemic prevention collections;improve service policies,pay attention to fair and efficiency promotion of service project design.Transfer service emphasis to the community through branch establishing.Offer professional service through unified management of branches and organize small,high frequency and dispersal featured events including family reading promotion,digital reading literacy,epidemic prevention knowledge collections recommendation and propaganda,community housekeeping supply and demand information through professional design.And reveal the value of public libraries at the same time of guaranteeing the readers’rights of fairly making use of the library.
作者 金德政 邱冠华 Jin Dezheng;Qiu Guanhua
机构地区 苏州图书馆
出处 《图书与情报》 CSSCI 北大核心 2021年第3期97-103,共7页 Library & Information
关键词 公共图书馆 后疫情时代 总分馆 公平服务 服务效能 public library post-epidemic era head-branch libraries fair service service efficiency
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