摘要
物流服务供应链是服务供应链的一个典型研究方向,近年来吸引了不少学者的关注。虽然相关研究也较为成熟,但有关物流服务供应链的研究还缺乏系统的理论框架。文章根据对现有文献的梳理,首先指出物流服务供应链的源起以及核心观点,其次构建了"基础(物流服务供应链的互动结构)—过程(物流服务供应链的运行动力)—目的 (物流服务供应链的价值共创和服务创新)"的物流服务供应链理论框架,然后对物流服务供应链的服务质量问题、协调问题、提供商选择和任务分配问题以及风险问题进行了综述研究。在上述基础上,文章对未来物流服务供应链的研究进行了展望,希望能够为学者将来研究物流服务供应链提供理论依据和参考。
Logistics service supply chain is a typical research direction of service supply chain.In recent years,it has been attracting the attention of many scholars.There are also a lot of researches on logistics service supply chain,but there is still a lack of systematic theoretical framework.Based on literature review research,this paper firstly points out the origin and core viewpoints of logistics service supply chain,and then constructs the theoretical framework of logistics service supply chain from foundation(interactive structure)to process(operating power)to target(value co-creation and service innovation).Then,the hot issues of logistics service supply chain are studied,such as the problem of service quality,the problem of coordination,the problem of task assignment and so on.On this basis,the prospect of future research is proposed,so as to provide reference for future scholars to conduct further research on logistics service supply chain.
作者
张水旺
鲍蔷
毕璨璨
张敏
ZHANG Shui-wang;BAO Qiang;BI Can-can;ZHANG Min(School of Management Science and Engineering,Anhui University of Technology,Ma'anshan,Anhui 243032)
出处
《供应链管理》
2021年第5期35-45,共11页
SUPPLY CHAIN MANAGEMENT
基金
安徽省哲学社科规划项目青年项目“突发事件下生鲜农产品物流服务供应链协调机制研究”(AHSKQ2020D15)。
关键词
物流服务供应链
源起
理论框架
研究热点
logistics service supply chain
origin
theoretical framework
hotspots of research
