摘要
目的探讨六西格玛管理模式在静脉用药调配中心管理中的作用。方法选取该院静脉用药调配中心2018年3月至2020年2月的医务人员和2400例药方进行研究,对照组为2018年3月至2019年2月的30例医务人员和1200例药方,实施常规管理方式;观察组为2019年3月至2020年2月的30例医务人员(与对照组为相同医务人员)和1200例药方,实施六西格玛管理方式。比较两组配药情况、配药质量、不良事件发生率和管理质量。结果观察组配药量多于对照组,审方时间、配药时间和配药后送至科室所用时间短于对照组(P<0.05);与对照组比较,观察组配药质量和管理质量提高,不良事件发生率下降(P<0.05)。结论六西格玛管理模式可提高静脉用药调配中心配药质量,减少药物配制中不良事件的发生,提高管理工作水平与质量。
Objective To explore the effect of Six Sigma management model on management in pharmacy intravenous admixture service.Methods The medical staff and 2400 prescriptions of the pharmacy intravenous admixture service of this hospital from March 2018 to February 2020 were selected for this study.The control group was composed of 30 cases of medical staff and 1200 prescriptions which from March 2018 to February 2019,the conventional management mode was implemented,while the observation group was composed of the same medical staff of the control group and 1200 prescriptions which from March 2019 to February 2020,and Six Sigma management mode was implemented.The dispensing situation,dispensing quality and adverse event rate of the two groups were compared.Results The dosage of the observation group was more than that of the control group,and the prescription review time,the dispensing time,and the time of delivering after dispensing were shorter than that of the control group(P<0.05).Compared with the control group,the quality of dispensing in the observation group was improved,and the incidence of adverse events was decreased(P<0.05).Conclusion Six sigma management model can improve the quality of the dispensing work in the pharmacy intravenous admixture service,reduce the occurrence of adverse events in drug preparation,improve the management level and quality.It has strong feasibility and high application value.
作者
方璐
魏凌云
高静华
陆曼婷
陈红君
FANG Lu;WEI Lingyun;GAO Jinghua;LU Manting;CHEN Hongjun(Yangpu Hospital/Tongji University Scool of Medicine,Shanghai 200090,China)
出处
《重庆医学》
CAS
2021年第6期1029-1032,共4页
Chongqing medicine
基金
国家自然科学基金项目(81302741)
上海市科学技术委员会科研计划项目(19ZR1450600)。
关键词
六西格玛
静脉用药调配中心
配药质量
不良事件
管理质量
Six Sigma
pharmacy intravenous admixture service
dispensing quality
adverse events
management quality
