摘要
突发重大公共卫生事件下,提升公众政府信任至关重要。文章分析了信息传播因素对政府信任的作用机制,丰富现有研究视角。利用上海市政府发展研究中心与澎湃研究院联合发起的146081份新冠肺炎疫情调查数据,运用OLS回归,实证分析了公众信息关注、媒体信任和政府信息公开满意度对政府信任的影响。结果表明,公众对疫情信息的关注对政府信任有负向影响,中央媒体信任、地方媒体信任以及信息公开满意度对信息关注与政府信任有正向调节作用,而自媒体信任的调节作用不显著。研究进一步从信息传播角度,提出提升政府信任的政策建议。
Public government trust is critically important under major public health emergencies.This paper analyzes the mechanism of information communication factors on government trust,and enriches the existing research theories.Using the COVID-2019 survey jointly launched by the Shanghai Government Development Research Center and Peng Pai Research Institute,based on the 146 081 sample data and OLS regression method,this paper empirically analyzes the impact of public information concern,media trust and public government information disclosure satisfaction on government trust.The results show that public information concern about COVID-2019 has a negative impact on government trust,and the central government media trust,local government media trust and public information disclosure satisfaction have a positive moderation effect on public information concern and government trust,while social media trust has no significant moderation effect.From the perspective of information dissemination,this paper puts forward serveral policy recommendations to enhance government trust.
作者
徐向龙
许鑫
Xu Xianglong;Xu Xin(Faculty of Economics and Management,East China Normal University;Social Survey and Data Center,East China Normal University)
出处
《图书馆杂志》
CSSCI
北大核心
2020年第12期128-136,共9页
Library Journal
关键词
信息关注
政府信任
信息茧房
媒体信任
新冠肺炎
Information concern
Government trust
Information cocoons
Media trust
COVID-2019
