摘要
制度在服务生态系统中起关键作用,是服务生态系统研究关注的焦点。现有研究并未打开服务生态系统中制度作用的黑箱。本文基于制度理论、综合服务主导逻辑和生态系统的研究视角,通过文献梳理和理论演绎构建服务生态系统中4个重要的制度作用机制,即基于初始制度的服务生态系统形成机制、基于共享制度的服务生态系统运行机制、基于外部情境刺激的参与者冲突机制、服务生态系统的制度化工作机制。将制度作用机制与服务生态系统发展阶段相结合,建立服务生态系统制度的整合模型,为服务生态系统的制度研究与实践提供参考。
Institutions play a key role in service ecosystem and are the focus of service ecosystem research.However,the existing research does not open the black box of the role of institutions in service ecosystem.Based on the institutional theory,integrated service-dominant logic and ecosystem research perspective,this paper constructs four important institutional mechanisms of service ecosystem through literature review and theoretical deduction:service ecosystem formation mechanism based on initial institutions,service ecosystem operation mechanism based on sharing institutions,the participant conflict mechanism based on external stimulus and the institutionalized working mechanism in the service ecosystem.Combining the institutional mechanism with the development stage of the service ecosystem,the paper established the integration model of service ecosystem and provides a reference for the study and practice of the institutions of the service ecosystem.
作者
辛本禄
刘燕琪
Xin Benlu;Liu Yanqi(Center for Quantitative Economics,Jilin University,Changchun 130012,China;School of Business,Jilin University,Changchun 130012,China)
出处
《中国科技论坛》
CSSCI
北大核心
2021年第1期136-146,共11页
Forum on Science and Technology in China
基金
国家社会科学基金一般项目“东北振兴中企业家精神状况评价与激发路径研究”(20BJY107)。
关键词
服务生态系统
制度
作用机制
整合模型
Service ecosystem
Institution
Mechanism
Integration model
