摘要
文章对抗疫期间42所一流大学图书馆微信公众号进行调研,测算微信传播指数,依据8个指标分析服务内容。面对突发公共卫生事件,一流大学图书馆微信传播影响力较高,服务的时效性、移情性、全面性、特色性和精准性较强,但易用性、交互性和吸引性有待提高。高校图书馆应总结经验,精准施策,提升应急信息服务能力。
During the anti-epidemic period,the WeChat official account of 42 first-class university libraries are investigated to calculate the spread index of WeChat and analyze the service contents according to 8 indicators.In the face of public health emergencies,first-class university libraries'WeChat communication influence is relatively high,and the timeliness,empathy,comprehensiveness,characteristic and accuracy of services are relatively strong,but the ease of use,interactivity and attractiveness remain to be improved.University libraries should sum up experience,implement precise policies,and improve emergency information service capabilities.
作者
孙波
杨茗惠
刘丁
白璐
李婧
Sun Bo;Yang Minghui;Liu Ding;Bai Lu;Li Jing(Library of Northeast Normal University)
出处
《图书馆》
CSSCI
北大核心
2020年第9期98-103,共6页
Library
基金
国家社会科学基金重点项目“基于云计算的国家数字学术信息资源安全保障体系构建研究”(项目编号:14ATQ008)研究成果之一。
关键词
微信公众号
高校图书馆
应急信息服务
WeChat official account
University library
Emergency information service
