摘要
[目的/意义]调查并分析美国公共图书馆年长者健康信息服务现况,为我国公共图书馆开展相关服务提供参考。[方法/过程]利用网络调查法,结合文献调查、访谈和案例分析,选择服务人口数量排名前25的公共图书馆,以是否有专项年长者健康信息服务为抽样标准,对选取的14所图书馆的服务现况及特点进行分析。[结果/结论]美国公共图书馆年长者健康信息服务具有如下特点:遵循规范的服务流程;细分年长者用户群,重视50+用户;健康信息服务的主题内容较为集中,以满足用户的信息需求;以提高用户健康素养尤其是电子健康素养为主要目标。
[Purpose/significance] The paper aims to investigate and analyze the status of senior health information service in American public libraries, and provide reference for the development of related service in Chinese public libraries.[Method/process ] Using Internet survey, literature survey, interview and case analysis, fourteen libraries are selected from the top 25 public libraries based on the Population of the Legal Service Area and whether they are providing senior health information service.[ Result/conclusion] Following the standard service procedure, some public libraries in America take consumers over the age of 50 as center based on the consumer segmentalion, the subject of health information service is focused to meet the senior information needs, and the purpose of senior health information service is to improve the health literacy, especially e-health literacy. All of these are the main features of senior health information service of public libraries in America.
作者
谈大军
Tan Dajun(School of Economics & Management, South China Normal University, Guangzhou 5 10006)
出处
《图书情报工作》
CSSCI
北大核心
2019年第6期140-146,共7页
Library and Information Service
基金
广州市哲学社会科学发展“十三五”规划项目“公共图书馆老年用户健康信息服务研究——以广州市为例”(项目编号:2017GZYB100)研究成果之一
关键词
公共图书馆
年长者健康信息服务
电子健康素养
美国
public library
senior consumer health information service
e-health literacy
America
