摘要
专业虚拟社区蕴藏着海量数据、信息和有价值的专业知识,已成为新兴知识源,受到知识密集型企业的重视;专业虚拟社区倡导开放、互惠的知识共享规范,打破了传统、封闭的知识管理模式,激发了学者的研究兴趣。本文回顾发表于国际主流刊物的文献,(1)综述了专业虚拟社区成功,专业虚拟社区知识搜寻与贡献方面的研究成果,重新分析了专业虚拟社区双向使用领域的研究结果,分析讨论了前人研究中存在的问题;(2)在文献综述基础上采用扎根理论方法进行调研,构建了专业虚拟社区知识创造模型,将知识创造过程依次划分为知识贡献、知识检验、知识搜寻和价值观内化四个阶段,初步阐释了显性知识与隐性知识、个人知识与大众知识、搜寻者角色与贡献者角色互相转化中的知识创造规律。最后,本文指出了新模型中有待研究的若干理论问题。
Professional virtual community, containing a lot of data, information and valuable professional knowledge, has become an emerging knowledge source. It advocates open, reciprocal norm of knowledge sharing, breaking the traditional closed pattern of knowledge management. Thus professional virtual community catches the attention of the enterprise managers and scholars. Reviewing the literature published in international mainstream publications, this article summarizes the research achievements of professional virtual community success model, PVC knowledge seeking, and PVC knowledge contribution, reanalyzes the results in researches of PVC bidirectional usage, and discusses the problems in these studies. Based on the results of literature review mentioned above, this article proposes a knowledge creation model of professional virtual community with the help of grounded theory method. The new model divides the PVC knowledge creation process into knowledge contribution, knowledge verification, knowledge seeking and values internalization in sequence. The new model illustrates the law of knowledge creation in professional virtual community through the description of explicit/tacit knowledge transformation, personal/public knowledge transformation, and searchers/contributors transformation. At the end of the article, the possibilities for future improvement of this new model arc pointed out.
作者
赵欣
张之光
向希尧
Zhao Xin;Zhang Zhiguang;Xiang Xiyao(School of Economics and Management,Xi＇an University of Technology,Xi＇an 710054,Shaanxi,China)
出处
《科研管理》
CSSCI
CSCD
北大核心
2018年第11期132-145,共14页
Science Research Management
基金
国家自然科学基金:"专业虚拟社区与企业电子知识库间的知识转移研究:大数据与用户行为相结合的视角"(71402136
2015.1-2017.12)
国家自然科学基金:"基于动态调整速度的信息技术经济价值测量方法及验证研究"(71403206
2015.1-2017.12)
陕西省自然科学基础研究计划:"专业虚拟社区的双向实用研究--探索新兴网络中的知识转移规律"(2015JQ7275
2015.1-2017.12)
关键词
专业虚拟社区
知识搜寻
知识贡献
知识检验
知识创造
professional virtual community
knowledge seeking
knowledge contribution
knowledge verification
knowledge creation
