摘要
"互联网+供电服务"利用微信广泛的覆盖范围和手机APP的强大功能,增强用电客户电费服务、供电企业抢修服务、客户内部设备故障增值服务,通过移动掌上终端、移动作业平台和APP软件形成有效、快速、便捷的新型供电服务体系。增强社会对供电公司的理解和支持度,使用户满意度得到显著提升,企业的外部发展环境也得到进一步优化。
＂Internet ＋ Power Supply Service＂ takes advantage of WeChat＇s extensive coverage and the powerful function of mo-bile phone APP to enhance customer electricity service, power supply enterprise emergency repair service, customer internal equipment failure value-added service. Through mobile palmtop terminal, mobile operating platform and APP software form an effective, fast and convenient new power supply service system, and enhances the social understanding and support of power supply companies so that customer satisfaction has been significantly improved, and the external development environment of enterprises has been further opti-mized.
出处
《科技创新与应用》
2018年第2期58-59,61,共3页
Technology Innovation and Application
关键词
互联网+
供电抢修
移动技术
供电服务
Internet Plus
power supply repair
mobile technology
power supply service
