摘要
本文基于资源基础观分析框架,以企业内部资源因素(质量管理实践)、外部资源因素(供应链关系质量)测度质量绩效影响因素,构建了供应链关系质量效应下质量管理实践对质量绩效作用机制模型,用SEM检验了整体层面质量管理核心实践对质量管理基础实践与质量绩效的中介效应,以Bootstrap法检验了细分维度层面该中介效应、供应链关系质量对质量管理实践与质量绩效的调节效应。448份湖北企业调查数据实证结果表明:(1)整体层面,核心实践完全中介基础实践对质量绩效的正向影响;具体到细分维度,统计控制与反馈中介基础实践对质量绩效的正向影响。(2)细分维度层面,供应链关系质量对基础实践与质量绩效的调节部分显著,其中,信任负向调节领导承诺对内部质量绩效、领导承诺对外部质量绩效、顾客导向对外部质量绩效、员工参与对外部质量绩效的正向影响,满意负向调节领导承诺对外部质量绩效的正向影响。(3)细分维度层面,供应链关系质量对核心实践与质量绩效的调节大部分不显著,仅满意负向调节统计控制与反馈对内部质量绩效的正向影响。
It is put forward in Report on the Work of the Government 2017 that we shall deepen the implemen- tation of creativity-driven strategy, constantly improve quality, efficiency and competiveness, comprehensively en- hance quality level, universally carry out quality promotion activities, strengthen total quality management, enhance the survival of the fittest mechanism of quality, so as to advance into the era of good quality. Under the circumstance of New Normal, Chinese economic structure is undergoing enormous changes, it is universally acknowledged that a great many small and medium-sized enterprises are confronting increasingly fierce challenges. For the purpose of surviving the fierce competition and complicated economic environment, so as to achieve sustainable development, we are supposed to improve the core competiveness of enterprises ; quality is the life of enterprise, and quality mana- genment invariably acts as an essential role in terms of business administration; quality performance （QP）is the core component of enterprise competiveness, is closely linked with the survival and development of enterprises, and is even closely related to the prosperity and development of Chinese economy. How to effectively promote the quality performance （QP） of enterprises？ What are the major impact factors af- fecting quality performance （QP）9. It can be analyzed from the internal and external perspective：（ 1 ）from the inter- nal perspective, in the light of quality and profitability model, quality management practice （ QMP, generally divided into infrastructure quality management practice, and core quality management practice ）can effectively facilitate quality performance （QP） ; （2）from the external perspective, according to morden resource-based view （RBV）and resource dependence theory, the interorganizational relationship, or the supply chain relationship quality （ SCRQ）, is closely related to the quality performance （QP）of enterprises ,by means that sound sup
作者
易岚
陶建平
谭偲凤
YI Lan TAO Jian-ping TAN Cai-feng(College of Economics ＆ Management, Huazhong Agricultural University, Wuhan, Hubei, 430070, China Hubei Rural Development Research Center, Wuhan, Hubei, 430070, China)
出处
《经济管理》
CSSCI
北大核心
2017年第10期110-127,共18页
Business and Management Journal ( BMJ )
基金
国家自然科学基金项目"基于保险主体效用与互动博弈的最优农业保险契约形成机制研究"(71173086)
中央高校自主科技创新基金"基于空间计量经济模型的区域农村金融生态研究"(2662016PY080)
关键词
供应链关系质量
质量管理实践
质量绩效
中介效应
调节效应
supply chain relationship quality
quality management practice
quality performance
mediatingeffect
moderating effect
